Customer Service Professional

2 weeks ago


Warwick, United States Providence Mutual Full time

**About us**

One of America's oldest insurance companies, today The Providence Mutual Fire Insurance Company provides personal and commercial protection, written exclusively through professional independent agents in New England, New York, and New Jersey. Our mission is to humanize the insurance experience while providing peace of mind for today and tomorrow. We believe in fostering an environment where our employees thrive as a united TEAM - Trust, Empowerment, Accountability, and Mutuality are the cornerstones of our organization.

The Customer Service Professional works in a team environment under general supervision and excels at providing superior customer service to agents and policyholders through positive, effective, diplomatic oral and written communication skills. This includes managing inbound customer inquiries with the ability to provide expert problem-solving skills and handling adverse situations with professionalism and maturity. The Customer Service professional will also provide technical training of policy processing systems to agency business partners, complete audits of agent-entered transactions, and provide back-up support to the underwriters.

**Position Requirements**
- Associate degree or equivalent combination of education and experience required.
- 1-3 years of Customer Service experience.
- P&C Insurance industry background preferred.
- P&C Insurance Designations preferred, but not required.

**Knowledge & Experience**
- Excellent communication (written & oral), customer service, and time management skills.
- Advanced analytical and problem-solving skills.
- Ability to maintain a pleasant and calming telephone presence in a high call volume environment.
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external customers.
- Must be organized, detail-oriented, collaborative, and able to multi-task.
- Must be PC literate and proficient with all Microsoft Office products.
- Alpha and numeric data entry skills.

As a Customer Service Professional, you will have the opportunity to work in a supportive team environment where your contributions are valued. If you are passionate about providing exceptional customer service, have strong communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

**Job Type**: Part-time

Pay: From $18.00 per hour

Expected hours: 29 per week

**Benefits**:

- 401(k)
- 401(k) matching

Experience level:

- 2 years

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- Hybrid work
- Office

Work Location: Hybrid remote in Warwick, RI 02886



  • Warwick, United States TWO MEN AND A TRUCK® Full time

    **_Customer Service Representatives earn $40,000 - $55,000 annually based on performance and ability to close the sale!_** **TWO MEN AND A TRUCK®** is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with...


  • Warwick, United States los Antojitos Restaurant & Bar Full time

    Job Overview: **Responsibilities**: - Greet and assist customers in a friendly and professional manner - Process sales transactions accurately and efficiently - Maintain a clean and organized checkout area - Answer customer inquiries and provide information about products or services - Handle returns and exchanges following company policies - Upsell...


  • Warwick, United States los Antojitos Restaurant & Bar Full time

    Job Overview: **Responsibilities**: - Greet and assist customers in a friendly and professional manner - Process sales transactions accurately and efficiently - Maintain a clean and organized checkout area - Answer customer inquiries and provide information about products or services - Handle returns and exchanges following company policies - Upsell...


  • Warwick, United States BOTG Solutions Full time

    **We are looking for a Customer Service Representative for a 06+ Months contract position in Warwick, RI.** **Title: Customer Service Representative** **Duration: 06+ Months contract** **Location: Warwick, RI 02886** **Client: Direct Client** **Note**: **Required Experience**: - 1-2 years call center service experience is preferred. - 2-3 Years of...


  • Warwick, United States SquadLocker Full time

    **Key Responsibilities** - Manage and prioritize multiple concerns simultaneously - Provide appropriate solutions and alternatives within appropriate time limits - Follow up on customer concerns and interactions to ensure resolution; Record details of actions taken - Maintain a positive, empathetic, and professional attitude toward customers at all times -...


  • Warwick, United States Check 'n Go Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsWarwick, RI time typeFull time posted onPosted 4 Days Ago job requisition idR0016451 **Job Description:** **Customer Service Representative Check n Go/Allied Cash Advance** **Overview of Role and Key Accountabilities:** Our...


  • Warwick, United States Check 'n Go Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsWarwick, RI time typeFull time posted onPosted 4 Days Ago job requisition idR0016451 **Job Description:** **Customer Service Representative Check n Go/Allied Cash Advance** **Overview of Role and Key Accountabilities:** Our...


  • Warwick, United States Yourcoopcareers Full time

    **Customer Service Assistant** **Customer Service Assistant** *Location* Coleford *Specialism* Customer Service *Advertising Salary to Display* 9.23 *Site Name* coleford *Vacancy Type* Permanent *Hours Per Week* 30 * Invalid *Job Grade* LEVEL3 * * Customer Service Assistant **About the Role:** Being a Customer Services Assistant with Your Co-op is more...


  • Warwick, United States Care New England Full time

    **Primary Function**: Responsible for receiving incoming phone calls from clients and processing orders for delivery for home health care equipment. **Responsibilities**: - Prepare delivery invoices from phone orders for medical equipment from the home health care department, VNA’s and other health care professionals. Organize completed delivery invoices...


  • Warwick, United States Icahn Automotive Group LLC Full time

    External DescriptionPosition Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in the...


  • Warwick, United States Care New England Full time

    Primary Function: Responsible for receiving incoming phone calls from clients and processing orders for delivery for home health care equipment.Responsibilities: Prepare delivery invoices from phone orders for medical equipment from the home health care department, VNA's and other health care professionals. Organize completed delivery invoices for filing and...


  • Warwick, United States Agiliti Full time

    Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an...


  • Warwick, United States apetito Full time

    ** Customer Service Driver** ** 9.90 per hour + Bonus + Benefits** * Location: Warwickshire-Warwick, UK | * Contract type: Permanent (Part-Time) | * Closing date: 25th February 2022 **Overview** **The Role and Team** **This position is working 17.5 hours per week, any 5 in 7 days including bank holidays** Our drivers are the face of our business and their...


  • Warwick, United States apetito Full time

    ** Customer Service Driver** ** 9.90 per hour + Bonus + Benefits** * Location: Warwickshire-Warwick, UK | * Contract type: Permanent (Part-Time) | * Closing date: 25th February 2022 **Overview** **The Role and Team** **This position is working 17.5 hours per week, any 5 in 7 days including bank holidays** Our drivers are the face of our business and their...


  • Warwick, United States Good Samaritan Hospital Full time

    **Job Details**: The Customer Service Associate is responsible for managing the day-to-day processes of the call center. This position documents and resolves patient concerns and inquiries for the hospital and associated physician bills. In addition, this position will work closely with the Directors of Patient Relations on the resolution of complex patient...


  • Warwick, United States David's Bridal Full time

    **Alterations Customer Service Representative** NOW HIRING Location RI - Warwick Area Store Hourly Careers Category Retail - Alterations Share this role: **Alterations Customer service representative** **What if** At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress...


  • Warwick, United States David's Bridal Full time

    **Alterations Customer Service Representative** NOW HIRING Location RI - Warwick Area Store Hourly Careers Category Retail - Alterations Share this role: **Alterations Customer service representative** **What if** At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress...


  • Warwick, United States Savers Full time

    Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We...


  • Warwick, United States Qualified Recruiter Pvt Ltd Full time

    We are seeking an entry level Customer Service/Receptionist to become a part of our organization You will investigate, analyze, and determine the extent of the organization's liability in various claims.Responsibilities: Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc. Serve visitors by greeting, welcoming,...


  • Warwick, United States Clean Care of New England Inc. Full time

    Job DescriptionJob DescriptionReception is the first contact our clients make with our company, so this position is a vital role, and the importance continues on with the client on a daily basis when our customers call for assistance with various stages of their project. Good communication skills are a must. All applicants must clear in their communication...