Current jobs related to Medical Call Center Representative - Bellaire - Texas Endovascular Associates

  • Bilingual Call Center Representative

    1 week ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Job SummaryWe are seeking a highly skilled and compassionate Bilingual Call Center Representative to join our team at Retina & Vitreous of Texas. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our patients and ensuring their needs are met promptly and professionally.ResponsibilitiesAnswer...

  • Bilingual Call Center Representative

    5 days ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Job SummaryWe are seeking a highly skilled and bilingual Call Center Representative to join our team at Retina & Vitreous of Texas. As a key member of our customer service team, you will be responsible for delivering exceptional service to our patients, referring doctor offices, and pharmacies. Your primary focus will be on scheduling, rescheduling, and...

  • Bilingual Call Center Representative

    3 weeks ago

    Bellaire, United States Retina & Vitreous of Texas Full time

    Company Overview: At Retina & Vitreous of Texas, our retina specialists realize that medicine is multi-faceted and focus on providing the best personalized treatment to our patients and do so with state-of-the-art technology in a compassionate and attentive environment. Our physicians are board certified ophthalmologists by the American board of...

  • Bilingual Call Center Representative

    2 weeks ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Job SummaryWe are seeking a highly skilled and compassionate Bilingual Call Center Representative to join our team at Retina & Vitreous of Texas. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our patients and ensuring their needs are met promptly and professionally.Key ResponsibilitiesAnswer...

  • Bilingual Call Center Representative

    3 months ago

    Bellaire, United States Retina & Vitreous of Texas Full time

    Company Overview: At Retina & Vitreous of Texas, our retina specialists realize that medicine is multi-faceted and focus on providing the best personalized treatment to our patients and do so with state-of-the-art technology in a compassionate and attentive environment. Our physicians are board certified ophthalmologists by the American board of...

  • Supervisor of Call Center Operations

    2 weeks ago

    Bellaire, Texas, United States Texas Children's Hospital Full time

    Job DescriptionWe are seeking a highly skilled Supervisor of Call Center Operations to join our team at Texas Children's Hospital. As a key member of our organization, you will be responsible for providing day-to-day direction and oversight of the assigned team and serving as a resource for staff on complex issues and problem resolution.Key...

  • Bilingual Customer Service Representative

    3 weeks ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Job SummaryWe are seeking a highly skilled and compassionate Bilingual Customer Service Representative to join our team at Retina & Vitreous of Texas. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our patients and ensuring their needs are met promptly and professionally.Key...

  • MRI Tech

    2 months ago

    Bellaire, United States Memorial Hermann Health System Full time

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...

  • MRI Tech

    2 months ago

    Bellaire, United States Memorial Hermann Health System Full time

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...

  • Nurse Practitioner

    14 hours ago

    Bellaire, Texas, United States Elevance Health Full time

    Job SummaryWe are seeking a highly skilled Family Nurse Practitioner to join our team at Paragon Infusion Centers. As a Family Nurse Practitioner, you will be responsible for providing patient care within your scope of practice in the clinical setting.Key ResponsibilitiesAdminister ordered therapies according to prescriber order, facility protocols, INS...

  • Certified Medical Assistant

    4 months ago

    Bellaire, United States St. Hope Foundation Full time

    Job DescriptionJob DescriptionSalary: We are seeking a CERTIFIED MEDICAL ASSISTANT to become a part of our team! You will be responsible for direct client care and administrative duties for primary care services with the specialty provider team. ResponsibilitiesResponsibilities of a Certified Medical Assistant will include, but is not limited to the...

  • Bilingual Customer Service Specialist

    3 weeks ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Company Overview:At Retina & Vitreous of Texas, our dedicated team of retina specialists understands the complexities of medical care and is committed to delivering personalized treatment using advanced technology in a compassionate environment. Our physicians are board-certified ophthalmologists who have completed an additional two-year fellowship in...

  • English-Spanish Healthcare Coordinator

    3 weeks ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Job SummaryWe are seeking a highly skilled and compassionate Bilingual Customer Service Representative to join our team at Retina & Vitreous of Texas. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our patients and ensuring their needs are met promptly and professionally.Key...

  • Medical Patient Care Specialist: Bellaire Health Center

    4 months ago

    Bellaire, United States St. Hope Foundation Full time

    Job DescriptionJob DescriptionSalary: We are seeking a MEDICAL PATIENT CARE SPECIALIST to become a part of our team! You will be responsible for administrative duties for primary care services.ResponsibilitiesResponsibilities activities of an Medical Patient Care Specialist will include, but is not limited to the following:Perform all front-end...

  • Bilingual Customer Service Specialist

    3 weeks ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Company Overview:At Retina & Vitreous of Texas, our dedicated team of retina specialists understands that healthcare is multifaceted. We are committed to delivering personalized treatment to our patients using cutting-edge technology in a compassionate and attentive setting. Our physicians are board-certified ophthalmologists, having completed an additional...

  • Bilingual Customer Service Specialist

    3 weeks ago

    Bellaire, Texas, United States Retina & Vitreous of Texas Full time

    Company Overview:At Retina & Vitreous of Texas, our dedicated team of retina specialists understands the complexities of medicine and is committed to delivering personalized care to our patients. Utilizing advanced technology, we ensure a compassionate and attentive environment. Our physicians are board-certified ophthalmologists, having completed a rigorous...

  • Family Nurse Practitioner

    4 weeks ago

    Bellaire, United States Elevance Health Full time

    Family Nurse Practitioner - Paragon Infusion CentersDescription Be Part of an Extraordinary Team A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home...

  • Certified Medical Assistant

    4 months ago

    Bellaire, United States Medical Clinic of Bellaire, P.A. Full time

    Job DescriptionJob DescriptionWe are seeking a Certified Medical Assistant to work in the front office of our small, concierge, Internal Medicine practice and would like someone who is enthusiastic, welcoming, personable and enjoys engaging with patients. As a staff member, you will perform routine administrative and clinical tasks to keep our patients well...

  • Front Desk Representative

    1 day ago

    Bellaire, Texas, United States Arthritis Knee Pain Centers Full time

    Job SummaryWe are seeking a highly skilled and compassionate Front Desk Checkout professional to join our team at Arthritis Knee Pain Centers. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesProvide outstanding...

  • Patient Access Representative

    5 days ago

    Bellaire, Texas, United States Memorial Hermann Health System Full time

    Job SummaryAs a Patient Access Representative at Memorial Hermann Health System, you will play a vital role in ensuring the smooth operation of our healthcare services. Your primary responsibility will be to schedule patient appointments, verify medical necessity, and collect demographic and insurance information.Key ResponsibilitiesSchedule patient...

Medical Call Center Representative

3 months ago

Bellaire, United States Texas Endovascular Associates Full time

**Job Title**:Medical Call Center Representative (Back Office Admin)

**FLSA Status**:Non-exempt

**Reports To**: Admin Manager

**Location**: Bellaire, TX

**Schedule**: Monday-Friday 8AM-5PM

**Travel**: None

**About Us**

Our team is comprised of an experienced, elite group of administrative and medical professionals who are committed to exceptional patient care. If you have a demonstrated track record that supports these values, we would love to talk to you

**Job Summary**

The Medical Call Center Representative is responsible for providing excellent customer service. This includes answering and transferring incoming calls, scheduling appointments, and resolving patient inquiries and concerns.

**Essential Duties and Responsibilities may **include the following. Other duties may be assigned.
- Answer incoming calls professionally and courteously.
- Schedule appointments for patients with healthcare providers.
- Resolve patient inquiries and concerns in a timely and efficient manner.
- Maintain accurate records and documentation of all interactions.
- Process patient payments and collect co-payments.
- Adhere to all HIPAA regulations and company policies.
- Triage incoming phone calls.

**Qualifications**

To perform this job successfully, an individual must be coachable, accountable, adaptable, creative, organized, and flexible. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Knowledge of medical terminology and procedures is a plus.
- Ability to work independently and as part of a team.
- Professional and courteous demeanor.

**Education/Experience**
- High school diploma or equivalent.
- Minimum of 1 year of experience in a call center or customer service environment.
- Experience working in a medical office setting is preferred, but not required.
- Experience with athenahealth EMR software is strongly preferred.

**Language Ability**
- **Bilingual - English and Spanish.**:

- Ability to read and comprehend simple instructions and short correspondence.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to patients, vendors, and employees of the organization.

**Reasoning Ability**
- Ability to resolve problems involving several concrete variables in standardized situations.

**Computer Skills**

**Certificates and Licenses**

No certifications required.

**Supervisory Responsibilities**

This job has no supervisory responsibilities.

**Work Environment**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this Job, the employee is regularly required to sit, stand, and walk. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee may occasionally lift and /or move up 10 - 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus.

**The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.**

Pay: $18.00 - $21.00 per hour

Expected hours: 40 - 42 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift

**Experience**:

- medical call center: 1 year (required)

**Language**:

- Spanish (required)

Ability to Commute:

- Bellaire, TX 77401 (required)

Work Location: In person