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Boutique Hotel

3 months ago

New York, United States What a Treat Consulting Full time

Boutique hotel in NYC is looking for a Front Office Manager who is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and managing the front office team.

**Qualifications**
- Minimum 3 years experience in a hotel front office management role.
- Boutique independent hotel experience preferred.
- Hotel experience with high ratings and exceptional customer service record.

**Responsibilities**
- Responsible for the overall operations of the Front Office department to include the front desk, bell, concierge and night audit.
- Responsible for the management of front office associates and ensuring standard operating procedures are maintained.
- Provides high quality guest service while generating maximum revenue for the department.

Pay: $80,000.00 - $85,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- Hotel front office Management: 3 years (required)

Ability to Commute:

- New York, NY (required)

Ability to Relocate:

- New York, NY: Relocate before starting work (required)

Work Location: In person