Floor Manager
4 weeks ago
Overview:
We are seeking a highly motivated and experienced Floor Manager to join our team. As a Floor Manager, you will be responsible for overseeing the daily operations of our establishment, ensuring excellent customer service, and maintaining a high standard of food production and safety. If you have a passion for hospitality management and enjoy working in a fast-paced environment, we would love to hear from you.
**Duties**:
- Provide exceptional customer service by greeting and assisting guests
- Manage and supervise floor staff, including bartenders, servers, and hosts/hostesses
- Ensure smooth operation of the dining area, including seating arrangements and table turnover
- Monitor food production to maintain quality standards and timely service
- Implement and enforce food safety protocols to ensure compliance with health regulations
- Utilize Aloha POS system to process orders, manage reservations, and track inventory
- Collaborate with the kitchen staff to ensure efficient communication and coordination
- Handle customer inquiries, complaints, and special requests in a professional manner
- Oversee banquet events and coordinate with event planners to ensure successful execution
**Experience**:
- Previous experience in customer service, bartending, or food service management is required
- Strong knowledge of food production processes and food safety regulations
- Familiarity with Aloha POS system is preferred
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent communication and interpersonal skills
- Strong leadership abilities with the ability to motivate and inspire a team
We offer competitive pay based on experience.
**Job Types**: Full-time, Part-time
Pay: $30.00 - $40.00 per hour
Work Location: In person
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