Post Sale Operations Support

3 weeks ago


Phoenix, United States Cavalry Portfolio Services Full time

Cavalry is seeking a Sales Operations Support Specialist. This position provides administrative and technical support in the processes of acquiring and servicing portfolios of accounts; serves as an information resource to business partners, sales support, marketing, and management regarding sales activity and ongoing operations; and backs up the essential duties of Management.

Essential duties:

- Act as a liaison with Cavalry’s business partners and employees to maintain Company presence and image.
- Access business partner Secure File Transfer Protocol sites and download data files and original creditor customer documentation.
- Organize data files and documents
- Map file data to Cavalry systems
- Perform due diligence on data files and communicate anomalies to management
- Process, track and complete financial reconciliation on business partner transaction files
- Create and modify procedural documentation to support departmental processes
- Bachelor’s degree in a related field
- Intermediate knowledge of MS Office (Word, Excel, and Outlook). Access, Oracle and SQL are a plus
- Math skills particularly the understanding of basis points, decimals and percentages
- Familiarity with PGP encryption and industry standard file transmission technologies
- Critical thinking skills to identify and troubleshoot data exceptions and resolve issues
- Excellent written and verbal communication skills with a high level of professionalism and English fluency
- Excellent organizational skills and the ability to handle multiple tasks and priorities
- Experience in debt collection a plus
- Leadership or management experience is desireable

**About Cavalry**:
Founded in 2002, Cavalry is a leader in the acquisition and management of non-performing consumer debt portfolios. Cavalry helps people create affordable solutions to resolve their debt and is committed to providing customers with a professional experience.

Why should you apply?
- It’s a great place to work
- We offer a full suite of benefits
- Competitive salary

Pay: $65,000.00 - $75,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Work Location: In person



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