Project Manager, Prageru Premium

4 weeks ago


Los Angeles, United States PragerU Full time

**Location**: Los Angeles, California (on-site)

PragerU is the world's leading conservative nonprofit that is focused on changing minds through the creative use of digital media. Taking full advantage of today's technology and social media, we educate millions of Americans and young people about the values that make America great. We're proud to be voted among the “Best Place to Work in Los Angeles” by the LA Business Journal 2 years in a row.

As we continue to grow, we are excited to launch a new division of our company focused on a Premium digital membership product for recurring donors. The Project Manager will be responsible for managing all aspects of the Premium membership including website/tech oversight, editorial/content management, and creating processes and systems for customer service of the membership. This position will report directly to the CMO.

**Duties and Responsibilities**:

- Manage the day to day operations of the PragerU Premium membership program.
- Manage both the website/technology component of PragerU Premium, as well as the editorial content team.
- Develop, maintain and manage company-side project list, provide status updates, follow-up with departments and ensure all team members adhere to project deadlines.
- Manage and lead customer service component to answer donor questions about the product offering and be the liaison with internal stakeholders on all things PragerU Premium.
- Work with marketing team on promotional strategy for new member acquisition growth as well as membership retention strategies.
- Previous experience in managing a monthly membership or subscription program
- Previous experience with donor relations/management and/or customer service
- Extremely detailed oriented, excellent organization and planning skills
- Strong understanding of the PragerU content library and values
- Strong web and mobile/app digital experience
- Strong experience with excel
- Basic content management system experience
- Ability to work cross-functionally and with all levels of the organization, including Senior Leadership
- Knowledge and proficiency of social media platforms


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