Product Manager- Services

2 weeks ago


Houston, United States CDW Full time

**Description**

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

Business Transformation is a strategic group focused on evolving the way we support our sellers and coworkers on our process, policy and technology transformation efforts. This group partners with stakeholders across the enterprise to develop strategies, build plans, prioritize efforts, implement changes and measure outcomes.

Key Areas of Responsibility
- Build strong relationships with both technical and non-technical teams such as Sales, Integrated Tech Services (ITS), Operations, Product & Purchase Management, and Finance teams to align objectives and priorities to deliver high-quality products
- Comfortable speaking, presenting, and demoing capabilities at all levels of an organization up to C-suite
- Define and track key performance indicators (KPI’s) to measure the success of product initiatives against business objectives
- Comfortable with hypothesis-driven feature development
- Develop and articulate a clear product roadmap that aligns with company objectives and market trends
- Translate roadmap into actionable strategies to drive product growth and innovation
- Define and maintain journey maps to understand user journeys by persona
- Own and prioritize product backlog, ensuring alignment between stakeholders and technology
- Conduct market research and user interviews to identify customer requirements and validate product hypotheses
- Lead strategic vision for our Professional Services domain for release planning activities, including feature prioritization and coordination with agile teams to plan and execute Program Increments (PI’s)
- Create and maintain Program Increment artifacts such as feature backlogs, WSJF’s, Sprint Plans, and Release Notes
- Collaborate with architects, designers, and product owners to develop innovative and scalable solutions that meet customer needs and technical requirements

Education and/or Experience Qualifications
- Bachelor’s degree and 3+ years of Product Management, Professional Services or Technology experience OR 7+ years of Product Management, Professional Services or Technology experience
- Proven track record of successfully managing products from concept to launch in a fast-paced environment
- Strong analytical and problem-solving skills, with the ability to prioritize and execute tasks effectively
- Excellent communication and presentation skills, with the ability to influence cross-functional teams and senior stakeholders
- Experience with Agile methodologies, including SAFe, Scrum, and Kanban
- Experience with professional or managed services is required

Other Required Qualifications
- Strong verbal and written communication skills with the ability to effectively interact with internal and external stakeholders
- Capable of taking granular level detail and communicating information at a high level
- Excellent analytical skills
- Ability to manage competing priorities demonstrating adaptability in meeting prioritized deadlines
- Demonstrated ability to effectively present data to stakeholders for full scenario understanding
- Track record of identifying process improvements and making appropriate recommendations
- Strong negotiation skills with the ability to influence stakeholders

Preferred Qualifications
- Familiarity with Salesforce CRM, Salesforce CPQ, Certinia PSA, Lucidchart are a plus
- 5+ years of Product Management, Professional Services or Technology experience

**Who we are**:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

**What you can expect from us: Culture, coworkers, careers.**
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

**Equal Opportunity Employer, including disability and protected veteran status



  • Houston, Texas, United States Westlake Services Full time

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate. Job SUMMARY The Manufacturing Production Superintendent will oversee all plant production, materials, equipment and tools to...


  • Houston, United States Westlake Services Full time

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate. Job SUMMARY The Manufacturing Production Superintendent will oversee all plant production, materials, equipment and tools to...


  • Houston, United States Radware Bot Manager Full time

    Regional Sales Manager - (24000011) **About the Role**: **Key Responsibilities**: - **Hunt for New Business**: Identify and secure new large enterprise accounts within your designated territory across various verticals such as Financial, Ecommerce, Education, Gaming, and Enterprise. - **Build Relationships**: Establish and maintain strong relationships...


  • Houston, United States Clayton Services Full time

    Clayton Services is searching for a Senior Technical Product Manager to join a thriving company in downtown Houston. The Senior Technical Product Manager will be responsible for re-vamping an existing large web application and working closely with the company's stakeholders to ensure the successful completion of the initiative. Job Type: Direct-Hire Pay...

  • Production Manager

    3 months ago


    Houston, United States Channel Personnel Services Full time

    Job DescriptionJob DescriptionThe Production Manager has direct responsibility for all unit personnel and is accountable for driving unit performance to all operational entitlement with respect to safety, yields usages, reliability, and quality. This position manages unit operations to achieve annual operating targets. They are accountable for daily...

  • Production Manager

    4 weeks ago


    Houston, United States Channel Personnel Services Full time

    Job DescriptionJob DescriptionThe Production Manager has direct responsibility for all unit personnel and is accountable for driving unit performance to all operational entitlement with respect to safety, yields usages, reliability, and quality. This position manages unit operations to achieve annual operating targets. They are accountable for daily...


  • Houston, United States DTK Facility Services Full time

    Overview: **Duties**: - Supervise and lead a team of landscape maintenance crew members - Coordinate and execute groundskeeping tasks - Maintain high-quality standards in landscape maintenance - Oversee the scheduling and completion of landscape projects - Implement and maintain efficient production processes - Ensure compliance with safety regulations -...

  • Product Manager I

    20 hours ago


    Houston, United States STAND 8 Technology Services Full time

    STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in LA, Atlanta, New York, Raleigh, and more. As an industry-leading communication infrastructure provider across the U.S., Our client is at the center of bringing information to and enabling innovation for the people and businesses that need them. The...


  • Houston, United States Discover Financial Services Full time

    Discover. A brighter future.With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you...


  • Houston, United States Westlake Services Full time

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate. SUMMARY The Manager-S&OP will oversee all S&OP functions for the Roofing & Stone division of Westlake Royal Building Products....


  • Houston, United States Westlake Services Full time

    Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate. SUMMARY The Manager-S&OP will oversee all S&OP functions for the Roofing & Stone division of Westlake Royal Building Products....

  • Product Manager

    18 hours ago


    Houston, United States Halliburton Energy Services, Inc. Full time

    The Product Manager under general supervision assists in the management of one or more product family within the Technology Business Line. Pay Rate: $36.00 - $40.00/ hour Contract Length: 6-month contract with the high possibility of extension based on performance and other factors. Shift Details: Hybrid schedule requiring candidates to be onsite 2-3 times...


  • Houston, United States Discover Financial Services, Inc. Full time

    In-Office: Houston, Texas; Riverwoods, Illinois With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value...


  • Houston, United States Gas Power Aero Products & Services Joint Venture Full time

    **Job Description Summary**: The Asset Management Lease Product Manager provides functional product leadership for the Lease business including, product strategy, forecasting, configuration and repair management, cost productivity, asset utilization, and timely delivery of assets. This will include participating in developing the future vision & strategy for...


  • Houston, United States Stellantis Financial Services Full time

    Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citron, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to...


  • Houston, United States Stellantis Financial Services Full time

    Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citron, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to...

  • Product Manager

    12 hours ago


    Houston, United States Plains All American Pipeline Full time

    Plains has an amazing opportunity for a new role that will be responsible for leading, managing and growing the Microsoft 365 portfolio of service offerings and productivity capabilities adopted by Plains. The Plains M365 Product Manager is a strategic, enterprise role at the forefront of the delivery, use adoption, and value realization of M365 services in...

  • Property Manager

    3 weeks ago


    Houston, United States MyPlace Asset Manager LLC Full time

    Position Description: **Join Our Team and Secure Success: Where Every Locker Holds Opportunity!** *** **About Us**: At MyPlace Self Storage, we're more than just a businesswe're a tightly knit community. Our focus on innovation, exceptional service, and fostering our team members sets us apart as industry pioneers. As we prepare to broaden our range of...


  • Houston, United States TGS Full time

    Duties and Responsibilities: - Formulate a comprehensive data delivery strategy for both existing and forthcoming data products - Collaborate with clients to meticulously gather and document requirements, ensuring the successful construction and deployment of solutions. - Coordinate with Data Operations to establish and uphold procedures for data sourcing,...


  • Houston, United States Stellantis Financial Services US Full time

    Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to...