Product Director, Information Architecture
1 month ago
**JOB DESCRIPTION**
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in Employee Experience, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. You will be accountable for leading the information architecture practice for our employee digital experience of internally facing web portals and mobile apps. In this role, you will demonstrate experience organizing content into usable and logical hierarchies through the use of sitemaps ensuring optimal navigation for our employees. You will also exhibit a track record of organizing and merchandising site content (such as knowledge, communications and marketing content) and personalized tooling (such as corporate services, help and chat).
**Job responsibilities**
- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
- Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
- Owns product performance and is accountable for investing in enhancements to achieve business objectives.
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
- Build stakeholder commitment and understanding of your Information Architecture strategy through well considered communication and pro-active relationship building.
- Define the Information Architecture strategy through close partnership and collaboration with Design, Engineering, Content, and Product teams.
- Partner with our User Research team on research plans and execution (using both generative and evaluative research methods), and lead data-driven experiments to inform product decisions and direction effectively.
- Define clear and motivating key performance indicators for your product area and the team around you by understanding chosen outcomes and the means to achieve them.
- Respect, value, and promote diversity and inclusion of ideas, people, and ways of working.
**Required qualifications, capabilities, and skills**
- Extensive knowledge of the product development life cycle, technical design, and data analytics.
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Experience driving change within organizations and managing stakeholders across multiple functions.
**Preferred qualifications, capabilities, and skills**
- Recognized thought leader within a related field.
**ABOUT US**
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expre
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