Title Specialist

IAA Holdings, LLC, is seeking a Title Specialist to join our team. This position will be located at our corporate office in Westchester, IL

Here at IAA Holdings, LLC (IAA), our Senior Title Specialists play a critical role in our vehicle life cycle process which includes processing and filing vehicle title documents, reviewing, and following up on missing items, and identifying inventory reduction opportunities for our salvage auction facilities.

Title Specialists play a critical role in our vehicle life cycle process, which includes strong knowledge and experience when processing and filing vehicle title documents. In addition, they review and follow up on missing items, and identify inventory reduction opportunities for our salvage auction facilities.

**Key Responsibilities**:

- Review and process documentation for insurance and remarketing customers
- Process incoming salvage titles from multiple states and set for sale.
- Review and troubleshoot as necessary any problem titles that require additional steps to complete transfer.
- Keep up to date on title regulations by learning and maintaining knowledge of current title/salvage laws.
- Provide excellent customer service and support by offering solutions and timely responses to external/internal partners.
- Act as a key point of reference when needed to provide advisement to inquiries from peers and new hires.
- Other duties as assigned per business needs.

**Competencies**:

- Ability to effectively collaborate with internal and external employees, vendors, and consumers.
- Time management skills with the ability to balance workload and multiple priorities.
- Strong problem-solving skills
- Excellent written, verbal, and communications skills
- Thrives in a team environment with a positive, upbeat, and pleasant demeanor.

**Preferred Skills**:

- 1-2 years State/National title processing experience
- Certified Title Clerk (1-2 years where applicable)
- Previous knowledge in title and salvage title requirements
- Maintaining databases

**What are the Requirements?**
- High School Diploma or GED equivalent.
- 3+ Years of extensive experience in title processing or comparable work experience.
- Advanced Knowledge of Microsoft Suite including Word, Excel, and Windows operating systems.

**About IAA Holdings, LLC**:
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time, and delivering the highest economic returns. Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)