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Case Manager

3 months ago


Orange, United States American Veterans Aid Full time

Seeking upbeat, driven individuals who are looking for a long term position within a growing company.
Our client service representatives provide valuable consultation to veterans and their families, regarding eligibility,
supporting documentation and long term care planning.

**Duties & Responsibilities**:

- Meeting and completing phone appointments with clients as scheduled
- Review and prepare documentation as part of our consultation service.
- Document & analyze information in a timely manner; ability to spot errors and make changes as needed to complete a case
each client’s needs are attended to
- Must be comfortable meeting weekly quotas as set by management

**Qualifications for position**:

- Customer service driven; with a passion for helping/assisting others
- Excellent organizational and time management skills
- Exceptional verbal and written communication; must be comfortable communicating via phone
- Must be computer literate in Microsoft office, Google drive, G-mail, Google Calendar and
comfortable with learning how to use CRM databases.
- Have office admin/clerical experience
- Must be able to multi-task
Work hours: 7:00 AM - 3:30 PM PST or 8:00 AM to 4:30 PM PST

Interested applicants; please send a short paragraph about yourself and what you are looking for in a career along with an updated resume.

Pay: $20.00 - $23.00 per hour

**Benefits**:

- 401(k)
- Health insurance

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus opportunities

**Education**:

- Associate (preferred)

Work Location: In person