![Southern Maine Oral and Maxillofacial Surgery PA](https://media.trabajo.org/img/noimg.jpg)
Patient Services Representative Oral Surgery
6 days ago
Our patients come to us to be relieved of pain, improve their smile or after a traumatic injury. If you would like to be part of our team that helps others, then we've got a chair with your name on it.
Our team provides the most compassionate care to our patients in need of oral healthcare. No days are ever the same for our patient representatives who are often the first to greet our patients either on the phone or in person. You can make a difference by helping someone just by saying "Welcome to SMOMS, how can we help you today?"
It's an exciting time to be a part of SMOMS. We have 5 oral surgeons that keep us busy You'll be an integral part of our team working closely with the surgeons, fellow PSRs and our clinical team.
NO experience is necessary as we will train on the job but if you have experience your wage will reflect that.
We provide GREAT benefits to our full time staff (including medical, dental, life, vision, health savings account, SAMS or BJs club membership, profit sharing, 401K, paid time off, and we celebrate our team with regular off site team events, paid lunches, and coffee....lots of it)
We have three locations - Portland (near the mall), Windham (close to Starbucks and Marshalls) and Biddeford (two minutes from Target or Planet Fitness.)
While this position is primarily based in our Portland location, occasionally travel to our Biddeford or Windham location may be required.
We are an equal opportunity employer.
High School Diploma or GED
Drivers license, as travel to other locations is occasionally required
Greet and check patients in/out for consults, surgeries and follow up appointments
Scheduling patients for consults, surgeries and follow up appointments
Ability to read, understand and follow oral and written instructions
Strong organizational skills and attention to detail
Collect patient demographic and insurance information; enter into data base
Contact insurance companies to verify coverage and obtain benefit information
Prepare estimates for patients scheduling for surgeries and procedures
Conducts self in accordance with employee manual
Maintains strictest confidentiality; adheres to all HIPAA guidelines/ regulations
Ability to establish and maintain effective working relationships with patients, co-workers, etc.
First point of contact, in person and over the phone, for new or returning patients needing to schedule consults, surgeries and follow up appointments. Responsible for providing excellent customer service to enhance the patient experience.
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