Front Desk Receptionist-medical Office
2 weeks ago
We are looking for an experienced full-time Medical Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome patients and greet people who visit our office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards. Hours for this position are 8:00am to 5:00pmMonday thru Friday.
**Responsibilities**
- Greet and welcome patients as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Collect outstanding payments.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
**Skills**
- Proven work experience as a Receptionist, Front Office Representative or similar role in a medical office.
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
**Benefits**:
- 401(k)
- Paid time off
Medical specialties:
- Ob/Gyn
Schedule:
- Monday to Friday
**Education**:
- High school or equivalent (required)
**Experience**:
- Customer Service: 2 years (required)
- Computer Skills: 2 years (required)
Work Location: Multiple locations
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