IT Support Specialist

2 months ago


Poughkeepsie, United States Northern Medical Group Full time

**Job description**

We are seeking a highly skilled and motivated IT Support professional to join our team. As an IT Support, you will be responsible for providing technical assistance and support to our employees. This is a full-time position based in Poughkeepsie.

**Responsibilities**:

- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems and software
- Set up and troubleshoot user accounts and permissions
- Assist with the management of Active Directory, Group Policy Objects (GPO), and network security
- Collaborate with the IT team to implement and maintain network infrastructure
- Monitor system performance and ensure optimal functionality
- Conduct software installations, updates, and patches
- Assist with inventory management of IT equipment
- Document technical procedures and guidelines

**Skills**:
To excel in this role, you should have the following skills:

- Strong knowledge of Windows operating systems (Windows 7/10)
- Experience with Active Directory administration
- Proficiency in TCP/IP networking protocols
- Familiarity with SCCM (System Center Configuration Manager)
- Ability to troubleshoot software issues and perform software installations
- Knowledge of computer hardware components and troubleshooting techniques
- Familiarity with Meraki networking equipment is a plus

We offer competitive compensation packages along with benefits such as health insurance, retirement plans, and professional development opportunities.

Our computer program is eClinical Works

Pay: $50,000.00 - $55,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Compensation package:

- Holiday pay

Experience level:

- 5 years

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person


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