Assistant General Manager

3 weeks ago

Monrovia, United States DoubleTree By Hilton Monrovia-Pasadena Area Full time

Overview:
**Responsibilities**:

- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Assigns and works closely with all department leaders to establish and monitor policies and guidelines in the day to operations of each department, to ensure profitability, safety and consistency.
- Monitors hotel occupancy and suggest staffing adjustments accordingly.
- Schedules, attends and/or participates in department meetings, staff meetings and weekly one on one meetings.
- Collaborates with all department leaders on ways to continually improve departmental service.
- Performs and assist the required annual Quality Assurance audit with the General Manager.
- Perform any other responsibilities assigned related to the position and or operation departments.

**Qualifications**:

- Preferred to have at least three years of experience in the hotel industry with a major brand in a similar and or operations positions.
- Previous experience in a leadership role within the food industry or hospitality sector
- Proficiency in kitchen operations, food production, and POS systems
- Strong team management and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Excellent communication skills and attention to detail
- Flexibility to work evenings, weekends, and holidays as needed.
- Will acquire a Criminal Background Check, Drug Testing and E-Verify. _
- Preferred one year of experience and or in a similar position. _

**TEAM MEMBER CULTURE**:
Dedicated, satisfied, and engaged team members are the key to our continued success. At the DoubleTree by Hilton Monrovia-Pasadena, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Our team members are eligible for our extensive menu of benefit programs.

DoubleTree by Hilton Monrovia benefits offerings include:

- Healthcare insurance and prescription drug coverage
- Dental insurance
- Vision insurance
- Short-/long-term disability insurance
- 401(K)
- Domestic Partner coverage
- Paid holidays, vacation, and personal time off
- Tuition reimbursement program
- Discounted hotel rooms for team members and family

When you think of teams, companies, and opportunities there are always some that stand out above others. We at the DoubleTree by Hilton Monrovia stand out because we believe in our people and our brand culture. Take that next step in the best part of your career journey by connecting with our hiring team. Don’t look back, as your future is a wonderful journey ahead

Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

- **H**ospitality - We're passionate about delivering exceptional guest experiences.
- **I**ntegrity - We do the right thing.
- **L**eadership - We're leaders in our industry and in our communities.
- **T**eamwork - We're team players in everything we do.
- **O**wnership - We're the owners of our actions and decisions.
- **N**ow - We operate with a sense of urgency and discipline

If you LOVE what you do, an Assistant General Manager with the DoubleTree by Hilton Monrovia-Pasadena Hotel is a great opportunity for you.
- The DoubleTree by Hilton Monrovia provides equal employment opportunities (EEO/AA/Disabled/Veterans) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The DoubleTree by Hilton Monrovia complies with all applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence._

Pay: $70,000.00 - $90,000.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Vision insurance

Experience level:

- 3 years

Restaurant type:

- Fine dining restaurant

Shift:

- Day shift
- Evening shift
- Night shift

Weekly day range:

- Monday to Friday
- Rotating weekends

**Experience**:

- Hotel management: 3 years (required)

Work Location: In person

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