Quality Assurance Manager

3 weeks ago

New York, United States CONDUENT Full time

**About Conduent**:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Quality Assurance Management**

**Are you a leader who thrives on enhancing operational efficiencies and providing high level client satisfaction?**

**About the Role**

As a QA Manager, you will manage the performance and success of a team of Quality Analysts and Associates.. You will collaborate effectively with leadership and the client. You will have an opportunity to improve operational efficiencies. Position is REMOTE.

**Responsibilities**
- Manages the operation of the organization's Quality Assurance Program.
- Oversees the development of systematic approaches for assuring high quality services that meet customer needs.
- Develops training and related reward systems.
- Develops, implements, and leads key process improvement efforts and influences cross-functional efforts.
- Develops systematic approaches for assuring high quality services.
- Identifies the interface of key activities within and between the functions of the organization.
- Reviews performance reports, metrics and KPIs to determine achievement of contractual Services levels.
- Audits back office operations including transactions performed by partner vendors.
- Works closely with management to implement process improvements and identify gaps in performance.
- Alerts Teams of any performance gaps, security incidents and process failures
- Supports internal /external audits, ensures compliance with Payment Card Industry (PCI) standards and Systems and Organization Controls.
- All other duties as assigned.

**Requirements**:

- 10+ years work experience in a large operations with multifunctional services, at least two (2) years in a leadership role.
- Proven experience in an Audit function, documenting processing and reporting on reviews.
- Strong written and analytical skills.
- Able to demonstrate organizational, multi-tasking, and interpersonal communication skills along with proven negotiation and client relationships skills.
- Able to demonstrate advanced skills in MS Office products (Excel, Access, PowerPoint, and Word)
- **Flexible Working**

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:

- Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

**Working For You**

Perks and rewards designed for you:

- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
- Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $81,312 - $105,600.

**Join Us**:
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and

  • Quality Assurance Manager

    1 week ago

    New York, New York, United States Schreiner Group Full time

    Schreiner Group LP has a full-time regular position for a Quality Assurance Manager.RESPONSIBILITIES: Coaches, mentors, and leads all employees in the Quality Assurance Manager's areas of responsibility to achieve goals and objectives related to quality control, quality assurance, customer demands, and customer specifications. Drives quality certifications...

  • Quality Assurance Manager

    2 months ago

    New York, United States Astrix Inc Full time

    A leader within the Medical Device industry is seeking an experienced Quality Assurance Manager to lead their site in the Buffalo area. This will be a temporary position lasting 6+ months. Responsibilities: Serve as the site lead of quality assurance and the management representative of large scale manufacturing site. Manage, maintain, and continuously...

  • Quality Assurance Manager

    3 weeks ago

    New York, United States Astrix Inc Full time

    A leader within the Medical Device industry is seeking an experienced Quality Assurance Manager to lead their site in the Buffalo area. This will be a temporary position lasting 6+ months. Responsibilities: Serve as the site lead of quality assurance and the management representative of large scale manufacturing site. Manage, maintain, and continuously...

  • Quality Assurance Manager

    4 weeks ago

    New York, United States Major League Baseball Players Association Full time

    MLB Players Inc. is looking for a **Quality Assurance Manager** who will be responsible for overseeing the MLBPI Quality Assurance team whose responsibility is to review MLB Players Inc. and MLBPA-licensed products for compliance with license agreements, accuracy, and depicting players positively. **Responsibilities**: - Construct and execute upon an...

  • Quality Assurance Manager

    11 hours ago

    New York, United States Major League Baseball Players Association Full time

    MLB Players Inc. is looking for a **Quality Assurance Manager** who will be responsible for overseeing the MLBPI Quality Assurance team whose responsibility is to review MLB Players Inc. and MLBPA-licensed products for compliance with license agreements, accuracy, and depicting players positively. **Responsibilities**: - Construct and execute upon an...

  • Quality Assurance Manager

    2 months ago

    New York, United States Cyfle Full time

    About the job Quality Assurance Manager Salary: $ 126,500.00We have partnered with a large non-profit organization in the New York, NY area to provide them with a Quality Assurance Manager. Please review the below description and let us know if you are interested. Must Have Skills for the Quality Assurance Manager:#1. 7+ years background in IT (preferably in...

  • Quality Assurance Manager

    4 weeks ago

    New York, United States Astrix Full time

    A leader within the Medical Device industry is seeking an experienced Quality Assurance Manager to lead their site in the Buffalo area. This will be a temporary position lasting 6+ months. Responsibilities:Serve as the site lead of quality assurance and the management representative of large scale manufacturing site. Manage, maintain, and continuously...

  • Quality Assurance Manager

    3 weeks ago

    New York, United States The Judge Group Inc. Full time

    Location: Orangeburg, NYSalary: $90,000.00 USD Annually - $110,000.00 USD AnnuallyDescription: Judge Direct Placement is seeking a Quality Assurance & Safety Manager in Orangeburg, NY area! The qualified individual will ensure consistent production of quality, safe product by following government and corporate guidelines. They will supervise all Quality...

  • Quality Assurance Manager

    4 weeks ago

    New York, United States The Judge Group Inc. Full time

    Location: Orangeburg, NYSalary: $90,000.00 USD Annually - $110,000.00 USD AnnuallyDescription: Judge Direct Placement is seeking a Quality Assurance & Safety Manager in Orangeburg, NY area! The qualified individual will ensure consistent production of quality, safe product by following government and corporate guidelines. They will supervise all Quality...

  • Quality Assurance Manager

    4 weeks ago

    New York, New York, United States The Judge Group Inc. Full time

    Location: Orangeburg, NYSalary: $90,000.00 USD Annually - $110,000.00 USD AnnuallyDescription: Judge Direct Placement is seeking a Quality Assurance & Safety Manager in Orangeburg, NY area The qualified individual will ensure consistent production of quality, safe product by following government and corporate guidelines. They will supervise all Quality...

  • Quality Assurance Manager

    3 weeks ago

    New York, New York, United States The Judge Group Inc. Full time

    Location: Orangeburg, NYSalary: $90,000.00 USD Annually - $110,000.00 USD AnnuallyDescription: Judge Direct Placement is seeking a Quality Assurance & Safety Manager in Orangeburg, NY area The qualified individual will ensure consistent production of quality, safe product by following government and corporate guidelines. They will supervise all Quality...

  • Quality Assurance Manager

    3 weeks ago

    New York, United States Cyfle Full time

    About the job Quality Assurance Manager Salary: $ 126,500.00 We have partnered with a large non-profit organization in the New York, NY area to provide them with a Quality Assurance Manager. Please review the below description and let us know if you are interested. Must Have Skills for the Quality Assurance Manager: #1. 7+ years background in IT...

  • Quality Assurance Manager

    1 month ago

    New York, United States Cyfle Full time

    About the job Quality Assurance Manager Salary: $ 126,500.00 We have partnered with a large non-profit organization in the New York, NY area to provide them with a Quality Assurance Manager. Please review the below description and let us know if you are interested. Must Have Skills for the Quality Assurance Manager: #1. 7+ years background in IT...

  • Senior Manager Quality Assurance

    2 months ago

    New York, United States Phyton Talent Advisors Full time

    Senior Manager, Quality Assurance - International Law Firm (New York, NY / Los Angeles, CA)The Senior Manager, Quality Assurance oversees testing and quality processes across Law Firm's IT and wider business areas. They manage the QA team and ensure that quality is built into all project deliverables and that all business requirements are met. They drive...

  • Senior Manager Quality Assurance

    3 weeks ago

    New York, United States Phyton Talent Advisors Full time

    Senior Manager, Quality Assurance - International Law Firm (New York, NY / Los Angeles, CA)The Senior Manager, Quality Assurance oversees testing and quality processes across Law Firm's IT and wider business areas. They manage the QA team and ensure that quality is built into all project deliverables and that all business requirements are met. They drive...

  • Senior Manager Quality Assurance

    1 week ago

    New York, New York, United States Phyton Talent Advisors Full time

    Senior Manager, Quality Assurance International Law Firm (New York, NY / Los Angeles, CA)The Senior Manager, Quality Assurance oversees testing and quality processes across Law Firm's IT and wider business areas. They manage the QA team and ensure that quality is built into all project deliverables and that all business requirements are met. They drive...

  • Senior Manager Quality Assurance

    2 months ago

    New York, United States Phyton Talent Advisors Full time

    Senior Manager, Quality Assurance - International Law Firm (New York, NY / Los Angeles, CA) The Senior Manager, Quality Assurance oversees testing and quality processes across Law Firm's IT and wider business areas. They manage the QA team and ensure that quality is built into all project deliverables and that all business requirements are met. They drive...

  • Quality Assurance Manager

    4 weeks ago

    New York, United States COMMUNITY SERVICE SOCIETY OF NEW YORK Full time

    Job DescriptionJob DescriptionThe Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low- and moderate-income New Yorkers for more than 170 years. CSS runs several statewide programs that help consumers find, enroll in, and make the most of their health...

  • Quality Assurance Manager

    3 weeks ago

    New York, United States COMMUNITY SERVICE SOCIETY OF NEW YORK Full time

    Job DescriptionJob DescriptionThe Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low- and moderate-income New Yorkers for more than 170 years. CSS runs several statewide programs that help consumers find, enroll in, and make the most of their health...

  • Assistant Manager of Quality Assurance

    2 months ago

    New York, United States CCL Label Full time

    **CCL Clinical Systems Garden City, NY** **Full Job Description** **Position:** Assistant Manager of Quality Assurance **Company:** CCL Clinical Systems provides clinical labels and data management services to the pharmaceutical industry to help them successfully conduct clinical trials. **Summary:** This position entails management of Quality Assurance...