Current jobs related to Customer Service Coordinator - West Chester - Banfield Pet Hospital

  • Customer Service Coordinator

    4 weeks ago

    Chester, Virginia, United States Tech-24 A Commercial Food Service Repair Company Inc Full time

    Job SummaryWe are seeking a highly skilled and organized Customer Service Coordinator to join our team at Tech-24 A Commercial Food Service Repair Company Inc. As a key member of our service operations team, you will play a crucial role in ensuring seamless communication between customers and technicians.Key ResponsibilitiesService Task Assignment: Assign...

  • Customer Service Representative

    5 days ago

    West Chester, Pennsylvania, United States Express Employment Full time

    Job SummaryWe are seeking a detail-oriented Customer Service Representative to manage customer orders from placement to delivery across multiple channels. This role requires effective communication with customers, coordination with the production team, and management of order-related logistics to ensure satisfaction and timely delivery.Key...

  • Language Services Coordinator

    7 days ago

    West Chester, Pennsylvania, United States Back to Basics Learning Dynamics Full time

    Job Title: Language Services CoordinatorWe are seeking a highly organized and detail-oriented Language Services Coordinator to join our team at Back to Basics Learning Dynamics. As a key member of our Language Department, you will play a crucial role in coordinating translation and interpretation services for our clients.Job SummaryThe Language Services...

  • Customer Service Representative

    6 days ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Customer Service Representative Job DescriptionA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for all customer inquiries, issues, and requests.Key Responsibilities:Schedule pick-ups and coordinate with internal departments and partners...

  • Customer Service Representative

    1 week ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job Title: Customer Service RepresentativeJob Summary:A. Duie Pyle is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure their needs are met.Key...

  • Customer Service Representative

    3 weeks ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    About the RoleA. Duie Pyle is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSchedule pick-ups and...

  • Customer Service Representative

    2 weeks ago

    West Chester, Pennsylvania, United States Advanced Medical Homecare Supplies Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at Advanced Medical Homecare Supplies. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist with...

  • Customer Service Representative

    3 weeks ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the main point of contact for all customer needs, providing world-class service to our customers.Key ResponsibilitiesSchedule pick-ups and deliveries, trace shipments, and provide shipment ETAs, rate quotes,...

  • Customer Service Representative

    2 weeks ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for all customer needs, providing world-class service to our customers through phone, email, and other communication channels.Key ResponsibilitiesSchedule pick-ups, trace...

  • Language Services Coordinator

    3 weeks ago

    West Chester, Pennsylvania, United States Back to Basics Learning Dynamics Full time

    Job Description**Job Summary**Back to Basics Learning Dynamics is seeking a highly organized and detail-oriented Language Services Coordinator to join our dynamic Language Department. As a key member of our team, you will be responsible for coordinating translation and interpretation services, handling customer inquiries, and ensuring seamless communication...

  • Customer Service Representative

    2 weeks ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and handling requests in a timely and professional manner.Key Responsibilities:Schedule pick-ups and deliveries, and...

  • Customer Service Representative

    2 weeks ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    About the Role:A. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team in West Chester, PA. As a key member of our customer-facing team, you will be responsible for providing world-class service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Schedule pick-ups and coordinate with internal...

  • Customer Service Representative

    1 month ago

    West Chester, United States Catexel Nease LLC Full time

    Job DescriptionJob DescriptionJOB SUMMARY:CSR I is responsible for meeting company and customer requirements by coordinating and communicating customer requirements to the rest of the organization. This position provides customer advocacy while troubleshooting, problem solving and acting as liaison for our customers with various departments.KEY...

  • Customer Service Representative

    2 weeks ago

    West Chester, United States Catexel Full time

    JOB SUMMARY: CSR I is responsible for meeting company and customer requirements by coordinating and communicating customer requirements to the rest of the organization. This position provides customer advocacy while troubleshooting, problem solving and acting as liaison for our customers with various departments. KEY FUNCTIONS/DUTIES: Manage customer...

  • Customer Service Representative

    2 weeks ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide world-class customer service through phone, email, and other...

  • Customer Service Representative

    1 week ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the main point of contact for all customer needs, interacting with customers via phone, fax, and email to provide information, resolve issues, and handle requests.Key ResponsibilitiesSchedule pick-ups, trace...

  • Customer Service Representative

    3 days ago

    West Chester, Pennsylvania, United States Lesaffre Yeast Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Lesaffre Yeast Corporation. As a key member of our customer service team, you will be responsible for working closely with our sales team and customers to process orders, manage order fulfillment, and ensure timely delivery of products.Key...

  • Customer Service Representative

    3 weeks ago

    West Chester, Pennsylvania, United States Lesaffre Yeast Corporation Full time

    **Job Summary**Lesaffre Yeast Corporation is seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and ensuring timely and accurate order fulfillment.**Key Responsibilities:*** Collaborate with sales teams and...

  • Customer Service Representative

    2 months ago

    West Chester, United States A. Duie Pyle Full time

    ** Customer Service Representative** **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO08465 Showing 1 location **Job Details** **Description** **A. Duie Pyle currently has a Full Time opening for a Customer Service Representative in our West Chester, PA location!** ***** Start Time: 8:30 AM - Monday thru Friday *****...

  • Customer Service Representative

    1 week ago

    West Chester, United States Express Employment Full time

    Job DescriptionJob DescriptionLocated in West Chester, OHSalary: $21-22 an hourJob Title: Customer Service RepresentativeLocation West Chester, OH Compensation: $21-22 an hour Overview:We are looking for a detail-oriented Customer Service Representative to manage customer orders from placement to delivery across multiple channels, including phone, fax,...

Customer Service Coordinator

3 months ago

West Chester, United States Banfield Pet Hospital Full time

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

ESSENTIAL RESPONSIBILITIES AND TASKS
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
- Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary.
- Other job duties as assigned.

THE FIVE PRINCIPLES
- Quality - The consumer is our boss, quality is our work and value for money is our goal.
- Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
- Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
- Efficiency - We use resources to the full, waste nothing and do only what we can do best.
- Freedom - We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS: COMPETENCIES

Leadership
- Customer Focus
- Peer Relationships
- Integrity & Trust
- Action Oriented
- Listening

Functional
- Preventative care and OWPs
- Communication Skills
- Client Service Skills
- Priority Setting
- Time Management

CAPABILITIES AND EXPERIENCE (CAN DO)
- Ability to multi-task
- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
- Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
- Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
- Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
- Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
- Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
- Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
- Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

ATTITUDES (WILLDO)
- Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
- Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
- Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
- Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
- Independence - Able and willing to perform tasks and duties without supervision.
- Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations a