Service Department Coordinator
3 weeks ago
Brooklyn alarm company seeking a service operations manger to be responsible for the oversight of our service department. Oversight on Field Service Technicians service calls, inspections, testing, and maintenance of Fire Alarm systems. As the Fire Alarm Services Operations Manager, you will manage all aspects of fire alarm operations, including the supervision and development of a team of dispatchers, and field technicians. Implementing new ideas and new protocols-procedures for the service department based on experienced recommendations for cost efficient service response, streamlining preventive maintenance scheduling, service contracts etc.
**Essential Duties and Responsibilities**
- Scheduling and assignment of technicians for service calls and maintenance jobs, including confirmation of their locations and job status throughout the day.
- Coordination of overflow in all areas of the Service Department.
- Data management of upon call completion, updates to client information, input and closing of service reports.
- Ensure timely and accurate processing of work orders including the opening, closing, billing, costing, margin review, and the management and monitoring of all open and unscheduled work.
- Preparation of PO's for equipment and non-contract labor for service requests.
- Determine & document fire alarm problems and service by listening to the client’s description of symptoms, clarifying description of problems, and examining service schedules.
- Enter service repair orders into system manager; produce repair orders for clients with full transparency including cost & time estimates.
- Communicate with technicians to ensure timely completion of work.
- Responsible for managing technicians for emergency service on call processes, calendar synchronization, and procedures.
**Skills and Knowledge**
- Demonstrated management/leadership abilities including training, team building, presentation and negotiation skills, branch administration, and effective interaction with customer/company management.
- Capacity to proactively implement organizational and process change in response to business needs.
- Excellent interpersonal and client service skills.
- Outstanding oral and written communication skills, with the ability to produce quality results.
- Excellent project management and organization skills.
- Ability to work under pressure and be multi-talented to meet aggressive time schedules.
- Experience in fire alarm systems basic operations
- Knowledge of NYC Building codes & NFPA fire alarm codes preferred.
- Knowledge of fire alarm products, and security systems preferred.
Pay: $63,000.00 - $104,000.00 per year
**Benefits**:
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer Service: 3 years (preferred)
- Fire alarm: 3 years (preferred)
- Management: 3 years (preferred)
- Low voltage: 3 years (preferred)
- Field service: 3 years (preferred)
- Security system: 3 years (preferred)
Work Location: In person
-
Client Service Coordinator
1 day ago
Brooklyn, United States Kids Thrive ABA Full time**About us**: KidzThrive ABA is dynamic and rapidly growing ABA agency dedicated to providing exceptional services to our clients. We pride ourselves on a commitment to excellence, professionalism, and client satisfaction. **Job description for the Client Services Coordinator**: We are seeking a dedicated and proactive client service coordinator to join our...
-
Service Coordinator
1 month ago
Brooklyn, United States Acacia Network Full timeUnder the supervision of the Program Director, the **Service Coordinator** will be responsible for completing a thorough assessment of unsheltered individuals. While the assessment has a timeframe for completion the assessment will be conducted at a pace dictated by the client. The process will be client centered and trauma informed to ensure the clients...
-
Service Coordinator
1 day ago
Brooklyn, United States Acacia INC Full timeDetails: Under the supervision of the Program Director, the Service Coordinator will be responsible for completing a thorough assessment of unsheltered individuals. While the assessment has a timeframe for completion the assessment will be conducted at a pace dictated by the client. The process will be client centered and trauma informed to ensure the...
-
Audience Services Coordinator
1 week ago
Brooklyn, United States Bric Arts Media Full time**About BRIC**: BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action. For over forty years, BRIC has shaped Brooklyn’s cultural and media landscape by presenting and incubating artists, creators, students and media makers. As a creative catalyst for the...
-
Coordinator, Guest Services
1 week ago
Brooklyn, United States NASCAR Full timeMICHIGAN INTERNATIONAL SPEEDWAYNestled on more than 1,400 acres in the Irish Hills of Southeastern Michigan, Michigan International Speedway is a track rich in racing history. It has been the love of NASCAR racing and the thrill of a great time that has made it a favorite of race fans and drivers alike for more than 50 years. Michigan International Speedway...
-
Payroll Coordinator
2 weeks ago
Brooklyn, New York, United States Building Service 32BJ Benefit Funds Full timeJob Title: Payroll Coordinator Department: Accounting-Finance Administration Reports To: Manager, PayrollSummary: Under the supervision of the Manager of Payroll, the Payroll Coordinator provides support with the payroll function in connection with weekly payroll processing for the employees of the Funds. Principal Duties and Responsibilities:Processes the...
-
Service Coordinator
1 month ago
Brooklyn, United States Concern for Independent Living Full timeThe Service Coordinator is responsible for providing linkages with community resources, daily living skills training, counseling and support, documentation, and compliance with program requirements. The Service Coordinator is an essential resource and advocate for their clients. **Responsibilities include but are not limited to**: - Facilitate residents’...
-
Client Service Coordinator
4 weeks ago
Brooklyn, United States AccentCare Full timeOverview Why You'll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...
-
Client Service Coordinator
2 weeks ago
Brooklyn, United States AccentCare Full timeOverview Why Youll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients,...
-
Client Service Coordinator
2 weeks ago
Brooklyn, United States AccentCare Full timeOverviewWhy You'll Love Being a Client Service Coordinator at AccentCareDo you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role.When you join AccentCare, you become part of a team that is not only dedicated to their patients, but...
-
Tenant Service Coordinator, Domenech and Redwood
2 weeks ago
Brooklyn, United States Breaking Ground Full timeTenant Service Coordinator, Domenech and Redwood The Domenech, 1505 St Marks Ave, Brooklyn, New York, United States of America Req #2439 Wednesday, April 10, 2024 ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut....
-
Tenant Service Coordinator, Domenech and Redwood
2 weeks ago
Brooklyn, United States Common Ground Full timeABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and...
-
Parent Coordinator
7 days ago
Brooklyn, United States NYC Department of Education Full time**PARENT COORDINATOR - P.S. 90 THE MAGNET SCHOOL FOR ENVIRONMENTAL STUDIES AND COMMUNITY WELLNESS (21K090)**: - Posted Date: Apr 29, 2024 Deadline: May 13, 2024**Job Details**: **Position Summary**: The Parent Coordinator is part of the administrative team working under the supervision of the principal. The Parent Coordinator will engage with and involve...
-
Family Services Coordinator
2 weeks ago
Brooklyn, United States HELP USA Full timeFamily Services Coordinator Brooklyn, NY, USA Req #244 Thursday, December 28, 2023 Program: Genesis Homes Supportive Housing Program | 330 Hinsdale Street, Brooklyn, NY, 11207 What You’ll Do As the Family Services Coordinator for one of our Early Childhood Programs, you’ll be responsible for managing the delivery of comprehensive and...
-
Family Services Coordinator
2 weeks ago
Brooklyn, United States HELP USA Full timeProgram: Genesis Homes Supportive Housing Program | 330 Hinsdale Street, Brooklyn, NY, 11207 What You'll Do As the Family Services Coordinator for one of our Early Childhood Programs, you'll be responsible for managing the delivery of comprehensive and integrated service to children and their families through networking and partnering with outside...
-
Spanish-speaking Service Coordinator
2 months ago
Brooklyn, United States HouseCalls Home Care Full timeAt **HouseCalls Home Care**, our mission is to provide superior, compassionate home care workers and healthcare services for elderly and differently abled individuals in the comfort and dignity of their homes. We work closely with hospitals, physicians, and private caregivers for hire to develop and coordinate individual care plans, all while upholding our...
-
Homecare Service Coordinator
1 week ago
Brooklyn, United States Anchor Health Home Care Full time_At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members._ Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among clinicians, patients, and families within our community. We firmly believe that in...
-
Surgery Coordinator
1 month ago
Brooklyn, United States Wyckoff Heights Medical Center Full time**Position Summary** Manages the day-to-day operation of the office under the directions of the Chairman. Under the direction and guidance of the Chairman of Department of Surgery will be responsible for the development, implementation and administration of the Medical Center's policies and procedures. Oversees and coordinates a variety of departmental...
-
Nhtd/tbi Service Coordinator
2 weeks ago
Brooklyn, United States Unicare Home Care Full timeThe NHTD/TBI Coordinator will assist the applicants and participants in obtaining and coordinating the services that are necessary to remain in or return to their home. The NHTD/ TBI Coordinator will serve as the primary contact for the participant in the Waiver Program and will provide ongoing assessment and reevaluation of the participant's health and...
-
Hha Coordinator
2 weeks ago
Brooklyn, United States ROYAL CARE INC. Full time**Company Overview**: Royal Care is a New York State licensed home healthcare agency that has been providing comprehensive home healthcare and telehealth solutions to clients in the New York Metropolitan Area. Royal Care’s pledge to patients, their families, and healthcare professionals is to continue to earn their confidence in our professional,...