Host

3 days ago


Houston, United States Shabu En Full time

Job Summary:
We are seeking a friendly and outgoing Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. Your main responsibility will be to greet and seat guests, ensuring they have a positive dining experience.

**Responsibilities**:

- Welcome guests with a warm and friendly demeanor
- Escort guests to their tables and provide menus
- Assist in managing reservations and waitlists
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and assist with inquiries
- Collaborate with managers and servers to ensure smooth operations
- Provide excellent guest service by anticipating needs and responding promptly
- Handle guest complaints or concerns with professionalism and escalate when necessary

**Skills**:

- Friendly demeanor, ability to smile
- Excellent communication skills, both verbal and written
- Strong customer service skills with a focus on guest satisfaction
- Ability to work in a fast-paced restaurant environment
- Knowledge of food service procedures and basic food safety guidelines
- Exceptional organizational skills with the ability to multitask effectively
- Positive attitude and willingness to help others
- Ability to handle difficult situations with tact and diplomacy

Join our team and enjoy the benefits of working in a dynamic hospitality environment. We offer competitive pay rates, opportunities for career growth, and a supportive work culture.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

**Job Types**: Full-time, Part-time

Pay: From $12.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Flexible schedule

Shift:

- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed
- Weekends only

Ability to Commute:

- Houston, TX 77036 (preferred)

Ability to Relocate:

- Houston, TX 77036: Relocate before starting work (required)

Work Location: In person


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