Host

1 week ago


Houston, United States Itaewon Pocha Full time

Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional guest services and ensuring a positive dining experience. This is an excellent opportunity to work in the hospitality industry and contribute to creating a welcoming atmosphere for our guests.

**Responsibilities**:

- Greet guests with a warm and friendly demeanor upon arrival
- Escort guests to their tables and present menus
- Provide accurate wait times and manage restaurant seating
- Assist in answering phone calls and taking reservations
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Address guest inquiries and resolve any issues or complaints promptly
- Uphold high standards of customer service and hospitality at all times

**Experience**:

- Previous experience in guest services or customer service is preferred
- Familiarity with Aloha POS or other point-of-sale systems is a plus
- Knowledge of restaurant or food service operations is beneficial
- Strong communication skills and ability to multitask effectively
- Excellent interpersonal skills to interact with guests in a professional manner
- Ability to work in a fast-paced environment while maintaining composure

Join our team and enjoy the following benefits:

- Competitive pay rates
- Flexible work schedules
- Opportunities for career growth and advancement within the hospitality industry

**Job Type**: Part-time

Pay: From $11.00 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- Evening shift
- Night shift

Weekly day range:

- Weekends as needed

Ability to Relocate:

- Houston, TX 77055: Relocate before starting work (required)

Work Location: In person


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