Registrar - Mt. Holly - Per Diem
2 weeks ago
**Summary**:
Gathers and enters patient demographic information into the hospital information system.
Verifies benefits, obtains required authorization.
Obtains co-pays, deductibles, co-insurance and deposit amounts.
Performs accurate and thorough registrations.
Is compliant with regulatory guidelines.
Acts as first contact representative of Virtua by providing excellent customer service.
**Position Responsibilities**:
- Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
- Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
- Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
- Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
- Provides additional office support including telephones, scheduling, typing, filing, etc.
**Position Qualifications Required / Experience Required**:
1 year minimum customer service in a professional setting, medical admittance and/or medical office experience preferred.
Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
Must be able to handle potentially stressful situations and multiple tasks.
Must have basic typing, computer and/or word processing skills.
**Required Education**:
High School diploma.
**Training / Certification / Licensure**:
One year of Epic system experience highly preferred.
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