Supervisor Care Management
2 months ago
**All the benefits and perks you need for you and your family**:
- Benefits from Day One
- Paid Days Off from Day One
- Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)
**Our promise to you**:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
- **Schedule**: Full Time **Shift** : Days **Location** : 601 E Altamonte Dr, Altamonte Springs, FL 32701 **The community you’ll be caring for**:
- Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents
- As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973
- The 398-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources
**The role you’ll contribute**:
**The Care Management Supervisor is under the general leadership of the Care Management Manager or Facility Director and assists in**
**monitoring and performing the daily operations and supervision of team members in the Care Management department.**
**The Care Management Supervisor is responsible for the daily front line operations as assigned by the Care Management Manager or**
**Facility Director. The Care Management Supervisor will serve as the primary point of contact for Care Managers, Social Workers and**
**patients, to provide mitigation for any barriers/concerns that may arise on the inpatient units. The Care Management Supervisor will**
**be responsible for supporting positive and safe patient outcomes, employee evaluations, and customer experience.**
**The value you’ll bring to the team**:
Supervises daily operations of discharge planning and social services in the inpatient and emergency department setting as directed
by Care Management Manager or Facility Director, including:
Direct supervision of Care Management staff
Primary point of contact for inpatient unit Care Management related barriers/concerns
Manages own assignment and patient/department outcomes of those under direct supervision
Assists Care Management Manager/Facility Director to implement the Corporate Care Management strategies
Ensures active staff participation in daily Multidisciplinary Rounds
Serves as a point of contact for all identified stakeholders
Serves as a content resource regarding medical necessity criteria, patient status and discharge criteria
Assures staff documentation is completed per guidelines as evidenced by appropriate monitoring techniques and coaches staff as
needed
Facilitates care conferences for complex transitions and/or placements, as needed
Participates in hospital/medical staff meetings to review patients meeting criteria related to high dollar/ extended length of stay
and/or difficult placement seeks assistance from Care Management Manager/Facility Director, as needed
Reports pertinent quality/risk issues to appropriate individuals, departments and/or committees in a timely manner
Discusses patient, staff, physician, and other department complaints with Care Management Manager/Facility Director and follows
up with a written report submitted within 24 hours, as needed
Demonstrates a positive problem-solving attitude to staff, physicians and peers
Serves as a supportive change agent for Care Management model processes
Acts as a role model for Care Management department staff
Encourages team member engagement
Maintains open communication with staff
Assists with staff performance reviews/evaluations
Provides support and oversight with progressive corrective action plans
Balances schedules to meet department needs prior to posting
Communicates changes to expected schedule minimizes unscheduled absences
Plans job responsibilities for maximum utilization of staff
Resolves daily staffing issues
**The expertise and experiences you’ll need to succeed**:
**Minimum qualifications**:
Registered Nurse: Associates Degree Nursing OR Social Worker: BSW
Two (2) years of experience in direct Care Management
State specific RN license if a nurse
**Preferred qualifications**:
Registered Nurse: BSN
Social Worker: MSW
Three (3) years of experience in direct Care Management
CCM, ACM, or RN-BC in Care Management
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range ref
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