Reservations Agent

2 weeks ago


Philadelphia, United States Schulson Collective HQ - Philadelphia Full time

**Job Description**:
Part-time flexible hours are required (able to work days, nights, weekends, holidays)

As an important member of our team, you’ll receive:

- Health, Dental, and Vision insurance
- Paid Time Off to support you in having an active life outside of work

What You Bring to the Table:

- Commitment to embodying our **_Values_** of:

- **_ Extreme Ownership_**: Think, act & complete tasks like an owner
- **_ Consistency_**: Teach, train & engage
- **_ Teamwork_**: Relationships, growth & development
- **_ Hands On_**: no job beneath me - be present & engaged
- **_ Amaze & Delight_**: Coworkers & guests
- **_ Respect_**: Kindness
- Responsible for managing reservations across multiple Schulson Collective restaurant including, but not limited to; Harp & Crown, Sampan, Double Knot, Giuseppe & Sons, Alpen Rose, Pearl & Mary, and Via Locusta
- Operate within a reservations department that delivers enlightened hospitality and excellent service at all times.
- Professional, articulate and punctual.
- Possesses and exhibits the drive to provide exceptional customer service.
- Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests to deliver Enlightened Hospitality.
- Knowledge of Open Table/Resy a plus.
- Demonstrates conflict resolution with customer relations and escalates communication to Management as needed.

More detail about Schulson Collective HQ - Philadelphia part of Schulson Collective


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