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Night Auditor/front Desk

2 months ago

Houston, United States La Quinta by Wyndham Houston East Full time

We’re looking to hire somebody with a friendly smile and exceptional attitude for our Front Desk Receptionist. **If you have a flexible schedule, ability to work independently, perform professionally, and great customer service skills, we’re looking for you**Communication skills are extremely important. Our receptionists are responsible for ensuring 100% guest satisfaction from the moment they arrive at the hotel until they check out.

Applicants are expected to have an open availability for weekends, weekdays, holidays, and night shift.

**Responsibilities and Duties**
- Responsibilities include, but are not limited to the following:_
- Greeting guests during check-in and check-out process
- Fulfilling guest requests throughout the shift
- Answering phone inquiries
- Making reservations
- Collect guest information or information for groups reservations
- Resolve customer service related issues and problem solving
- Assist with keeping a clean and orderly work place and environment for guests
- Refiling the drinks and snacks to the sundry shop

Any other duties as assigned by previous shift or managers

**Qualifications and Skills**
- Available for all shifts weekends, weekdays, and holidays
- Ability to communicate efficiently
- Previous hotel or receptionist experience is prefered
- Strong computer proficiency is necessary
- Minimum 2-years experience with customer service
- Neat, professional grooming and presentation is essential
- Positive attitude
- Problem solving and critical thinking skills are necessary

Pay: $11.00 - $12.00 per hour

Schedule:

- 12 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift

Work setting:

- In-person

Work Location: In person

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