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Distribution System Operator

3 months ago

East Berlin, United States EVERSOURCE Full time

**Job Description**:
Eversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH. Be a part of our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHERl Plans, coordinates, directs and supervises switching and tagging; writing, checking and issuing clearances; monitoring of loads, emergency restoration and associated reporting for the electric distribution system within distribution system. Coordinates the above activities with CONVEX and other regions when system conditions cross jurisdictional lines. Serves as switching director as assigned by System Operations Center Manager.

Plans, coordinates, directs and supervises switching and tagging; writing, checking and issuing clearances; monitoring of loads, emergency restoration and associated reporting for the electric distribution system within distribution system. Coordinates the above activities with CONVEX and other regions when system conditions cross jurisdictional lines. Serves as switching director as assigned by System Operations Center Manager.
Eversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH. Be a part of our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHERl Plans, coordinates, directs and supervises switching and tagging; writing, checking and issuing clearances; monitoring of loads, emergency restoration and associated reporting for the electric distribution system within distribution system. Coordinates the above activities with CONVEX and other regions when system conditions cross jurisdictional lines. Serves as switching director as assigned by System Operations Center Manager.

Plans, coordinates, directs and supervises switching and tagging; writing, checking and issuing clearances; monitoring of loads, emergency restoration and associated reporting for the electric distribution system within distribution system. Coordinates the above activities with CONVEX and other regions when system conditions cross jurisdictional lines. Serves as switching director as assigned by System Operations Center Manager.

PRIMARY DUTIES

**1.Monitors, operates and maintains Network Management System including the operation of SCADA equipment.**:
Plans, writes, checks, approves, directs, issues clearances and monitors orders for switching, grounding and tagging instructions for the distribution system.

Receives trouble calls (tickets) from customer service center, analyzes the problem, initiates corrective action with appropriate district function including call-out of personnel in accordance with established procedures. Directs corrective action as required by timing or circumstances, and informs appropriate system personnel (customer service center, T&D staff, districts, etc.) of problems on the electric distribution system and associated restoration progress.

Monitors load and voltages on circuits and substation equipment during switching and peak periods to assure loading parameters are not exceeded.

Assists at Division EOCs and other levels of RMTs during emergency storm restoration as assigned.

Maintains the Company’s operations diagrams and associated databases to reflect current system status.

Operates and maintains database for NMS system (new customers circuit changes, etc.) through existing and replacement technologies (i.e. OMS to Mobile, DMS ,etc.).

Monitors SCADA, substation system alarms.

Coordinates CONVEX switching requirements between CONVEX system operators and appropriate region and/or district personnel for assigned shift.

Prepares, disseminates, and maintains the system operations center records and reports in support of system operations (i.e., circuit and equipment loads, nomenclature, interruption reports, emergency contact telephone numbers for governmental agencies, large customers, other utilities, and others). Coordinates with CONVEX Black Start Procedure, and emergency load shedding in accordance with current Eversource Operating Instructions.

May be upgraded to supervisor status as assigned on a voluntary basis.

May serve in the status of "Chief Dispatcher" whereas the individual will assist the Shift Supervisor in ensuring the workload of the shift and all applicable system configuration and risk are discussed and understood in the area of responsibility. Staffing levels, weather conditions will also be discussed for preparation purposes, as well as, proper notification if daily workload cannot be accomplished on the assigned shift.

Assists in training new Distribution System Operators or others, including assisting in NMS class instruction and switching and tagging procedures to company personnel.

Develops, writes and maintains, in conjunction with Grid Management on operating instructions for company and customer distribution facilities.

Coordinat