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Front Desk Receptionist/office Assistant Full Time

4 months ago

Montebello, United States Talk To Me Bilingual Speech Therapy, Inc Full time

**Schedule**:

- Monday - Thursday - 9am - 6pm
- Friday - 8am - 5pm
- Saturdays - Every Other Saturday - 8am - 2pm

**Qualifications and Skills**:

- High School Diploma
- 1 year experience in front desk, preferably in a medical setting
- Type 40 WPM
- Enjoy interacting with people in person and on the phone
- Excellent phone etiquette and understanding demands of answering multiple lines
- Excellent verbal and written communication skills
- Must have attention to detail
- Manage multiple tasks and develop solutions in a fast-paced work environment
- Take initiative
- Follow direction well from management
- Must know how to prioritize daily/monthly/quarterly tasks assigned
- Bilingual(Spanish), must be able to speak, read and write fluently
- Use of Word, Excel, Outlook

**Responsibilities and Duties**:

- Greet, assist, and/or direct all visitors accordingly
- Manage front desk by answering all incoming phone calls, properly route each call to the appropriate person and or department, take adequate messages when required and provide general information when necessary
- Data Entry
- Verify Insurance Benefits
- Forward incoming faxes upon receipt to the appropriate person
- Reminder calls made to patients
- Maintain insurance client list updated daily
- Weekly report submission
- Verbalize and review most current clinic policies and procedures easily with all new patients
- Enforce our strict attendance and cancellation of services policy with current patients
- Maintain a strong and positive work relationship with all staff at TTM
- Oversee, track, and send report to Office Manager regarding all incoming referrals by updating our Referral log consistently
- Provide office support and administrative duties as requested
- Consistently maintain a safe and clean reception area
- Responsible for opening/closing when needed
- Translate for families as needed
- This is not a complete list of duties but to serve as an example of duties of this position._

**Benefits**:

- Paid Time Off
- Holidays Paid
- 401K with Matching
- Medical, Dental, Vision
- Long Term Disability, Short Term Disability, Life Insurance
- Bonus Program

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: No more than 40 per week

Schedule:

- Day shift

**Education**:

- High school or equivalent (required)

**Experience**:

- Front Desk: 1 year (preferred)
- Microsoft Office: 1 year (preferred)

**Language**:

- Spanish (required)

Work Location: In person