Front Desk Agent

2 weeks ago


North Webster, United States Fisherman Cove Resort Full time

We are looking for a Part Time Hotel Front Desk clerk to serve as our guests’ first point of contact. This is a seasonal summer position that is perfect for someone that is interested in a second job or a part time summer job. The Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs,
- Maintain updated records of bookings and payments.
- Inform customers of rental boat details and take boat reservations.
- Take payment in gift shop

**Skills**
- Customer service attitude
- Excellent communication and organizational skills
- Previous great attendance
- Some Basic Computer knowledge and experience
- Able to work the hours of 3-9pm.
- Must be able to work weekends

We are an equal opportunity employer

**Job Type**: Part-time

Pay: From $14.00 per hour

Expected hours: 16 - 25 per week

**Benefits**:

- Flexible schedule

Schedule:

- Evening shift
- Rotating weekends

Work setting:

- In-person
- Resort

Application Question(s):

- Have you had good attendance in your previous jobs?
- What is your computer experience?
- Are you able to work weekends
- Are you interested in a full time or part time position?

Ability to Relocate:

- North Webster, IN 46555: Relocate before starting work (required)

Work Location: In person


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