Developer Support Specialist- in Person Preferred

2 weeks ago


Austin, United States MealMe Inc Full time

**About MealMe**:
**Position Overview**:
We are seeking a highly sociable and skilled Developer Support Specialist to join our customer success team. This role is central to managing our enterprise customer accounts and providing technical support. You will be the go-to expert for answering technical questions, troubleshooting issues, and ensuring our customers can fully leverage our platform for their business needs.

**Key Responsibilities**:

- Serve as the primary point of contact for enterprise customers, managing their accounts and ensuring a high level of customer satisfaction.
- Respond promptly to customer inquiries, providing technical assistance and resolving issues related to our platform.
- Conduct detailed diagnostics to understand and address technical issues, documenting solutions and sharing insights with the team to improve product functionality.
- Collaborate with the development team to relay customer feedback and contribute to the product development process.
- Facilitate customer onboarding and provide ongoing support through tailored tutorials and documentation.
- Develop and maintain a deep understanding of our products and services to offer accurate and efficient solutions.

**Qualifications**:

- Bachelor’s degree in Computer Science or a related field.
- Must be highly sociable, with excellent communication and interpersonal skills.
- Proficiency in Python and a strong understanding of software development practices.
- Ability to troubleshoot and explain complex issues to a non-technical audience.
- Demonstrated ability to manage and prioritize multiple customer needs effectively.

**What We Offer**:

- Hybrid work environment with flexible hours.
- Competitive salary and comprehensive benefits package.
- A dynamic and supportive work culture focused on professional growth and development.
- Opportunities to work with leading technology and make significant contributions to the industry.
- A collaborative team environment with innovative and passionate colleagues.

Pay: $50,000.00 - $70,000.00 per year

**Benefits**:

- Food provided
- Gym membership
- Paid time off

Compensation package:

- Stock options

Experience level:

- 3 years

Schedule:

- 8 hour shift
- Weekends as needed

Work Location: In person


  • IT Support Specialist

    4 weeks ago


    Austin, United States Gensler Full time

    Your Role - Gensler , a globally recognized Architecture and Design firm, is seeking an IT Support Specialist to join the Austin Support Specialists provide first-line response to end-user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of the region, but...

  • IT Support Specialist

    4 weeks ago


    Austin, Texas, United States Gensler Full time

    Your RoleGensler, a globally recognized Architecture and Design firm, is seeking an IT Support Specialist to join the Austin office. The position plays an integral role in daily business interactions. The ideal candidate is a personable and polished individual with a strong desire to learn and grow. They also have a fundamental passion for client...


  • Austin, United States Real Comfort Living Llc Full time $17 - $18

    Responsibilities:Provide assistance to residents in working toward the program goals of healthy recovery, medication compliance, and self-sufficiency.Monitor client progress. Counsel and guide clients in developing goals.Provide ongoing individual support and encouragement to clients.Input and maintain accurate records of residents’ progress through...


  • Austin, United States Motion Recruitment Full time

    Leader in their industry, our exciting global SaaS construction platform client seeks a contract IT Support Specialist. This is an onsite position located in Austin, TX. We’re looking for an IT Support Specialist to provide world-class service to our colleagues across all client locations. In this role, you’ll drive employee productivity by equipping...


  • Austin, United States Four Hands Full time

    Job DescriptionJob DescriptionDescriptionFour Hands, a leader in lifestyle home furnishings, is looking to hire a Sales Support Specialist in our Austin based Art Studio. The Four Hands Art Studio is a modern art and design studio that produces unique and compelling imagery on specialized media. This position will partner with Account Executives to build and...


  • Austin, Texas, United States Motion Recruitment Full time

    Leader in their industry, our exciting global SaaS construction platform client seeks a contract IT Support Specialist. This is an onsite position located in Austin, TX.We're looking for an IT Support Specialist to provide world-class service to our colleagues across all client locations. In this role, you'll drive employee productivity by equipping and...


  • Austin, United States LifeWorks Austin Full time

    ** Peer Support Specialist** **Job Category****:** Peer Support Specialist **Requisition Number****:** PEERS001129 Showing 1 location **Job Details** **Description** **LifeWorks** of Austin is looking for a resilient and motivated **Peer Support Specialist** for our **Community-Based Services** team. The Peer Support Specialist will conduct outreach and...


  • Austin, United States LifeWorks Austin Full time

    ** Peer Support Specialist** **Job Category****:** Peer Support Specialist **Requisition Number****:** PEERS001129 Showing 1 location **Job Details** **Description** **LifeWorks** of Austin is looking for a resilient and motivated **Peer Support Specialist** for our **Community-Based Services** team. The Peer Support Specialist will conduct outreach and...


  • Austin, United States Motion Recruitment Full time

    Leader in their industry, our exciting global SaaS construction platform client seeks a contract IT Support Specialist. This is an onsite position located in Austin, TX. We're looking for an IT Support Specialist to provide world-class service to our colleagues across all client locations. In this role, you'll drive employee productivity by equipping and...


  • Austin, United States Mobile Veterinary Specialist Full time

    Job DescriptionJob DescriptionAbout Mobile Veterinary Specialist (MVS)Mobile Veterinary Specialist is the leading provider of mobile surgical services in the greater Austin area. MVS is a team of board-certified veterinary surgeons that have been providing specialty care ​in the comfort and convenience of general practice veterinary facilities since 2012....


  • Austin, United States Z5 Inventory Full time

    **Healthcare Inventory Support Specialist** **Full-Time | Austin, TX** We are seeking a Healthcare Inventory Support Specialist to come help us dominate the healthcare inventory space. This position will support projects involving client's Inventory and Supply Chain optimization efforts using Z5's technology and services. The Healthcare Inventory Support...

  • Support Specialist

    1 week ago


    Austin, United States Kleer and Membersy Full time

    Job DescriptionJob DescriptionSupport SpecialistAs a Support Specialist, you will be responsible for handling all patient and practice requests through phone, chat, and email. The ideal candidate will have excellent customer communication skills, be able to troubleshoot and problem-solve with little guidance, and be genuinely invested in helping customers....


  • Austin, United States Hand to Hold Full time

    Job Type Part-time Description Hand to Hold NICU Family Support Specialist Hand to Hold® is a national non-profit 501(c)(3) organization that provides compassionate in-person and virtual support to NICU and bereaved parents before, during and after a NICU stay. All programs are designed with the emotional, physical and social needs of NICU families to help...


  • Austin, United States Hand to Hold Full time

    Job Type Part-time Description Hand to Hold NICU Family Support Specialist Hand to Hold® is a national non-profit 501(c)(3) organization that provides compassionate in-person and virtual support to NICU and bereaved parents before, during and after a NICU stay. All programs are designed with the emotional, physical and social needs of NICU families to help...


  • Austin, United States Shift Robotics Full time

    Job DescriptionJob DescriptionAs a Customer Support Specialist at Shift, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products. This multifaceted role will involve addressing customer inquiries, handling returns, coordinating product repairs, managing shipping...


  • Austin, United States Four Hands Full time

    Job DescriptionJob DescriptionDescriptionFour Hands, a leader in lifestyle home furnishings, is looking to hire a Sales Support Specialist in our Austin, TX, headquarters.  This position will partner with Account Executives to build and grow our customer relationships. A strong candidate will be a team oriented self-starter that wants to help us achieve the...


  • Austin, United States Thrive Pet Healthcare Full time

    This position will ideally be based in Austin, TX out of our headquarters office and be hybrid in office 2-days a week. Candidates based in other geographies across the U.S. will also be considered for a remote role. Job Summary: Founded in 2003, Thrive Pet Healthcare has grown from a single veterinary practice to over 400+ primary, specialty, and...


  • Austin, United States Voya Financial Full time

    Together we fight for everyones opportunity for a better financial future. We will do this together with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyones access to opportunitie Support Specialist, Technical Support, Technical, Specialist, Support, Financial, Technology, Insurance


  • Austin, United States IBT Apps Full time

    IBT Apps is currently looking to recruit a suitable candidate for the position of Client Support Specialist. This person is responsible for the i2Suite application that encompasses IBT Apps reporting function offering efficient, customizable, and automated reporting at the regulatory, board, executive and line management levels. The i2suite application...


  • Austin, United States Via Hope Full time

    ** Full Time Bilingual Virtual Family Support Specialist Fatherhood Focus** | No CategoriesFull Time Bilingual Virtual Family Support Specialist Fatherhood Focus Location of the position: Austin, TX preferred (but open to all remote applicants) Job Title: Virtual Family Support Specialist Fatherhood Focus Employers Name: Hand to Hold Full time, part time,...