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Experience Researcher

4 months ago

San Francisco, United States Autodesk Full time

Job Requisition ID #
- 24WD78436

Position Overview

The Experience Researcher at Autodesk is a customer advocate, has experience with human-centered design, and has a experience conducting impactful research. We are a team of multi-method researchers who love to experiment with new techniques, help each other, and make things better. We partner with experience designers, product management, engineering, and business leaders to turn insights into implementation.

You will join the Experience Research team for Autodesk's Digital Experience group, which covers Autodesk's digital properties such as the eCommerce store. You will conduct generative and evaluative research to understand our customer workflows and mental models. You will join a top-notch research team that is at the helm of guiding Autodesk through its digital transformation. You will help teams to understand their users, customers and their businesses. You will require thoughtful multi-methods research skills and techniques, along with the ability to collaborate with global teams.

**Responsibilities**:
- Conduct customer research throughout the design and development lifecycle, from early strategic direction through post-release validation- Employ multiple research methods, including generative design research and contextual inquiry, participatory design workshops, interviews, formative and summative usability studies, and quantitative methods, such as surveys and data analytics- Present research findings and insights in a compelling way- Develop relationships across the company understanding existing research and insights to inform your research projects and collaborate on end-to-end research that looks across the customer journey- Partnering with other researchers on our team and with the broader research community at Autodesk to share and promote research findings, collaborate on projects to understand our customers' end-to-end journey, and to promote research as a strategic driver for our products and services

Minimum Qualifications- 2+ years of experience- Experience qualitative and quantitative results improving product strategy and development- Up-to-date toolkit of research methods- Can collaborate with a variety of teams including designers, product managers, and software developers- Skills to distill complex ideas to their essence- Demonstrated inquisitive mind and empathy for customers- Think holistically and find patterns- High quality communications
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About Autodesk

Welcome to Autodesk Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us

**Benefits**:
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting
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Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

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