Network Specialist 1

2 weeks ago


Dauphin County PA, United States Commonwealth of PA Full time

**THE POSITION**:
Are you looking for an exciting opportunity to use your innovative thinking skills and information technology (IT) experience to jump start your future? If so, the Technology Services Office (TSO) is eager to welcome a Network Specialist 1 to assist in providing support to the Health and Human Services Delivery Center (HHSDC). Make a difference by performing a broad range of access management administrative and technology duties for the delivery center, the citizens of the Commonwealth, and the business partners with whom we collaborate. We look forward to meeting you

**DESCRIPTION OF WORK**:

- This position is crucial for maintaining the security and efficiency of the delivery center’s IT infrastructure, requiring a blend of technical skills, administrative acumen, and a commitment to quality and security standards. You will be responsible for the establishment, configuration, management, and administration support for user access to all centralized computing platforms, systems, and networks within the delivery center. You will also provide user support services and technical advice to network users regarding network resources. This role emphasizes the importance of collaboration, teamwork, and customer-focused service, as well as the need to stay updated with IT Service Management and IT Infrastructure Library knowledge to provide excellent services.

Interested in learning more? Additional details regarding this position can be found in the position description.

**Work Schedule and Additional Information**:

- Full-time employment
- Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch.
- ** Telework**:You may have the opportunity to work from home (telework) full-time, however you must report to the office a minimum of one day per month. This could change and you may be required to come into the office more frequently. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office, located at 2525 North 7th Street, Harrisburg.
- Although this is a telework position, you will be required to come to the Harrisburg office to pick up your equipment. Other reasons for coming into the office include changes to the current telework that would require staff to come into the office, to attend training and mandatory meetings, or on an ad hoc basis. Your supervisor will give you at least a 24 hour notice and all travel will be at your own expense. Parking is located at the building and is free.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**

**Minimum Experience and Training Requirements**:

- One year as an Information Technology Trainee or Information Technology Technician; **or**:

- Successful completion of the Information Technology Intern - Bachelor Program; **or**:

- One year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment, and an associate's degree in any information technology field; **or**:

- Three years of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment; **or**:

- An equivalent combination of experience and training that includes one year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment.

**Other Requirements**:

- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.

**Legal Requirements**:
**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:

- 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

**EXAMINATION INFORMATION**:

- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:

- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test **once** for this posting.

Learn more about our Total Rewards by watching this short video

**Health & Wellness**

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including mult


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