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Financial Aid Counselor

3 months ago


Fairfax, United States George Mason University Full time

10001212
Fairfax, VA
Administrative or Professional Faculty
**Opening on**: May 29 2024

**Department**: Division of Enrollment Management - Office of Student Financial Aid

**Job Category**: Administrative or Professional Faculty

**Job Type**: Full-Time

**Work Schedule**: Full-time (1.0 FTE, 40 hrs/wk)

**Location**: Fairfax, VA

**Workplace Type**: Hybrid Eligible

**Salary**: Salary commensurate with education and experience

**Criminal Background Check**: Yes

**About the Department**:
In collaboration with the George Mason University community, and as a part of the Office of the Provost, the Division for Enrollment Management optimizes student recruitment and retention by developing and implementing strategic enrollment plans, overseeing the admissions process, providing financial aid services, and managing the Mason Student Services Center—a centralized student services resource. The Division’s activities support the achievement of institutional enrollment goals by placing the student (and family) at the center of our work, supporting a culture of transparency, and leveraging data to inform decision-making.

The mission of the Office of Student Financial Aid (OSFA) is to offer services and programs to students through awards funded from federal, state, and private organizations. The primary mission of the Office is to provide eligible students with funds to finance and complete their education within the boundaries of federal, state, and university regulations. The focus of the Office is to help students develop an understanding of the need to be proactive consumers of educational opportunities at George Mason University.

**About the Position**:
**Responsibilities**:
Provides assistance to students and their families, to proceed through the financial aid process;
Responsible for maintaining a thorough working knowledge of all Federal Title IV, State, and institutional financial aid regulations. Must be able to multitask and manage several responsibilities simultaneously while working in a high volume/fast paced environment;
Responsibilities also include financial aid data review; verification, awarding, and packaging student financial aid files; and responsibility for a specific student financial aid program/office function;
Duties also include reviewing reports such as over budget/over need reports, repeat course rule reports, residency reports, Expected Family Contribution (EFC) mismatch reports, selective service reports, ineligible certificate report, failing Satisfactory Academic Progress (SAP) report, conflict report, etc., to ensure files are awarded and packaged in accordance with federal, state, and institutional rules;
Counselors may track documents, run needs analysis, review tax documents, and complete verification if needed;
Reviews professional judgement appeals such as income reduction appeals, SAP appeals, cost of attendance adjustment requests, and dependency appeals. Processes corrections on Institutional Student Information Records (ISIRs) and ensures students are repackaged accurately after appeals are reviewed;
As needed, utilizes federal sites to review aid eligibility such as National Student Loan Database (NSLDS), Common Origination and Disbursement (COD), Central Processing System (CPS), etc.;
Assists in community outreach activities and provides guidance and information on financial aid related matters, which may include some weekend and evening attendance at information sessions and student orientation programs.

**Required Qualifications**:
Master’s degree or Bachelor’s degree and experience equating to a master’s degree is required, or any equivalent combination of education and experience;
Demonstrated in-depth knowledge of federal student aid rules and regulations;
Excellent verbal and written communication skills;
Strong organizational, interpersonal, collaborative, and computer software skills;
Possess a strong desire to provide the highest level of service to students and their families and has an energetic and positive approach to work;
Must be able to multi task and manage several responsibilities simultaneously while working in a high volume/fast paced environment.

**Preferred Qualifications**:
Master's degree preferred; and
Knowledge of Ellucian Banner financial aid software.

**Instructions to Applicants**:
**Posting Open Date**: May 29, 2024

**Open Until Filled?**: Yes

Mason Ad Statement

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spiri