Retail Sales Associate

4 weeks ago

Austin, United States Cash America Pawn Full time

_We are currently looking for the right _
- **Full-Time Retail Sales Associate**_
- to join our Team_

**Are you ready to take back your early mornings and late nights on weeknights **_**AND**_ **WEEKENDS?**:

- **Our Retail Sales Associate working hours provide a real work-life balance**_

Our store is open: 9AM - 7PM Monday thru Saturday and 12PM - 5PM on Sunday.

**This position offers an hourly pay rate of $14.00 - $16.50, PLUS the potential to earn an unlimited commission of 2-8% of the gross profit of all personal performance. Commissions increase as you build your customer base**

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**FirstCash Benefits Package**
- Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
- Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to five (5x) times in a monthly cycle.
- Auto-enrollment in the FirstCash 401k** program after six (6) months of employment
- VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements).
- SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-10) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
- Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per semester) is available to full-time employees who meet the minimum program requirements.
- Employee discounts are available to all employees on the first day of active employment.
- Access to the FirstCash Pet Insurance program
- Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks

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**Position Summary**:
**We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.**

The Full-Time Pawnbroker / **Retail Sales Associate** position offers an hourly wage, PLUS employees earn commission based on productivity The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.

**Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are**:
(This is a representative list of the general duties the Full-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)
- Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
- Performs non-management open/close procedures.
- Keeps the sales floor clean, stocked, and maintains the display of merchandise.
- Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
- Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
- Answers incoming calls per company standards
- Effectively communicates to customers the legal aspects of the pawn and buy transactions.
- Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
- Partners with all employees to create a positive and memorable customer experience.
- Successfully completes the assigned training.
- Other related duties, as assigned.

**Minimum Requirements & Qualifications**
- Must be willing and able to lift/carry up to 50 pounds.
- Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.
- Ability to work with firearms and to become firearms certified.
- Employees

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