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Host/hostess

3 months ago

Concord, United States Centennial Hotel Granite Restaurant & Bar Full time

Host/Hostess

The Granite Restaurant and Bar at The Centennial Hotel is actively searching for an organized, professional, and friendly Host/Hostess to join our Food and Beverage team.

This is a Part Time position. Expected regular shifts will include Thursday, Friday, Saturday Evening shifts, and Brunch on Sundays.

Job Summary:

- Greet, direct, and seat, guests in accordance with company service standards.
- Manage all reservations, guest wait lists, and rotation of tables, as guided by the F&B Management Team.
- Assist Dining Room Attendants and Servers as needed, including busing and cleaning tables, setting tables, and running food.
- Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.
- Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.
- Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor.

**Experience and Skills**:
Required Experience:

- 16+ years old.
- Must feel comfortable with technology. Working knowledge of Open Table a plus.
- Restaurant experience preferred.
- Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
- Ability to operate smoothly under pressure and stress.
- Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals).

**Job Benefits**:
Hay Creek offers an extensive benefit and incentive package, including;
- Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
- Competitive Salary/Wages
- Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
- Standard Annual Performance/Salary Reviews
- Merit and Cost of Living Adjustments
- Complimentary Meals Daily
- Free Parking
- Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
- Discounts at specific property partners (NEIRA, Historic Hotels of America)
- 50% Discount when Dining at any HCH Property
- Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
- Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
- Supportive, open-door policy work environment
- Work Culture that is fun, energetic and motivating
- Employee Recognition Program - 'Delight and Surprise Dollars'
- Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

From: Hay Creek Hotels