Control Manager

3 weeks ago

Wilmington, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Join JP Morgan as a Control Manager at the Vice President level and be part of a team that ensures strong and consistent controls are observed across the Chief Data & Analytics Office organization. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.

As a Vice President in the Chief Data & Analytics Office. In this role, you'll oversee the establishment and management of standardized processes, including risk assessment and control evaluation. Collaborating closely with Control Management and Business teams, you'll conduct various assessments to identify and mitigate risks effectively. Leveraging your expertise in the CORE platform, you'll ensure alignment with Data Risk Management Standards and Policies, and contribute to the development of control management frameworks. Additionally, you'll foster a community of practice for Data-related Control Managers across LOB/CFs, facilitating knowledge sharing and alignment with industry best practices. Your leadership and dedication will inspire confidence among staff and stakeholders, contributing to the overall success of our firm.

**Job responsibilities**:

- Establish and manage a set of Firm-wide Common Processes and associated risks and controls in CORE. Perform annual control evaluation (design and implementation) and issue management as appropriate.
- Complete relevant assessments in partnership with Control management and Business teams as needed (Qualitative Operational Risk Assessments (QORA), Compliance and Operational Risk Summaries (CORS), Regulatory Topic assessment, Compliance Risk Assessments (CRA), etc.)
- Ensure key controls described in relevant Data Risk Management Standards and Policies are reflected in CORE content, and where appropriate, across LOB/CFs - leveraging strong knowledge of the CORE platform
- Develop relevant control management framework document(s) in partnership with business and control partners
- Support mapping and gap assessment of current state controls with industry frameworks, or regulatory requirements, to facilitate gap remediation as appropriate
- Support community of practice for Data related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration
- Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
- Flexibly support FCDO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
- Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable
- Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partners.

**Required qualifications, capabilities and skills**:

- Bachelor’s degree or equivalent experience required
- 7+ years of financial services experience in controls, audit, risk management, data management, or compliance
- Ability to exercise sound judgement in assessing risk, prioritizing work, engaging senior leaders, and managing through change
- Experience leading across organizational boundaries to analyze, design, and deliver best practices
- Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges
- Strong understanding of the three lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks;
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities / recommendation for improvement
- Problem solving / analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
- Domain knowledge related to Data risk management and governance, and Banking regulations is desirable

**Preferred qualifications, capabilities, and skills**:

- Business knowledge - ability to understand the business / knowledge of regulation surrounding business
- Communication/presentation - excellent written and verbal communication skills with an ability to articulate & explain business issues and controls.
- Building coalitions and influencing with an E2E mindset - strong interpersonal skills, collaboration and relationship building skills. Ability to engage and influence business leaders in a meaningful and actionable manner
- Process analysis / design acumen - ability to understand a process E2E and associated risk to inform effective and sus

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