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Sparkle Express Car Wash Assistant Manager
4 months ago
Sparkle Express Car Wash is hiring an Assistant Manager for our Matteson, IL location.
**Position**: Assistant Manager
**Location**: Matteson
**Type**: Full-Time
**About Sparkle Express Car Wash Group**:
At Sparkle Express Car Wash Group, we pride ourselves on providing top-notch car wash services with a focus on customer satisfaction and environmental sustainability. Our state-of-the-art facilities and dedicated team ensure every customer leaves happy, with a vehicle that sparkles like new. Join us in delivering excellence and becoming a leader in the car wash industry.
**Job Summary**:
As an Assistant Manager at Sparkle Express Car Wash Group, you will play a pivotal role in ensuring the smooth operation of our car wash facility. Working closely with the Manager, you will oversee daily operations, lead a team of dedicated employees, and ensure our customers receive outstanding service. Your leadership skills and commitment to excellence will help maintain our reputation as a leader in the car wash industry.
**Key Responsibilities**:
- Assist the Manager in overseeing the daily operations of the car wash facility.
- Ensure high levels of customer satisfaction through excellent service.
- Manage and motivate staff to meet sales targets, conversion rates and operational goals.
- Conduct regular training sessions for staff on best practices in car wash procedures and customer service.
- Promote positive Google reviews.
- Monitor inventory levels and order supplies as needed.
- Address customer inquiries and resolve any issues with a focus on customer retention and satisfaction.
- Assist in financial tasks such as handling transactions, preparing deposits, and managing budgeting processes.
- Implement marketing and promotional campaigns under the guidance of the Manager.
- Conduct regular inspections of the car wash facility to ensure proper maintenance and cleanliness.
**Qualifications**:
- Proven experience in a supervisory or management role, preferably in the car wash, retail, or service industry.
- Strong leadership and team management skills.
- Excellent customer service skills and the ability to resolve issues efficiently.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Good understanding of business management and operational procedures.
- Basic financial acumen, including budgeting and cash handling.
- High school diploma required; bachelor’s degree in business administration or related field preferred.
**We Offer**:
- Competitive salary and performance bonuses.
- Opportunities for professional growth and advancement.
- A supportive and dynamic work environment.
- Employee discounts.
- Medical benefits available.
- Paid time off after one year of employment.
**How to Apply**:
Sparkle Express Car Wash Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
