Current jobs related to Guest Service Agent - San Francisco - Sage Hospitality

  • Guest Service Agent

    1 month ago

    San Francisco, United States Hilton San Francisco Union Square Full time

    DescriptionCome join the team at Hilton San Francisco Union Square . Be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! The team is currently seeking an enthusiastic Guest Service Agent!.The ideal candidate for this role will possess: At least years of 1 experience in Customer Service Previous...

  • Guest Service Agent

    3 days ago

    San Francisco, United States Jones Lange Lasalle, Inc. Full time

    JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, Guest Service, Agent, Hospitality, Service, Guest, Retail, Property Management

  • Guest Service Agent

    2 months ago

    San Francisco, United States Viceroy Hotel Group Full time

    ** Guest Service Agent** **Job Category****:** Front Office **Requisition Number****:** GUEST01852 Showing 1 location **Job Details** **Description** **HOTEL EMBLEM SAN FRANCISCO** Hotel Emblem San Francisco is inspired by the literature phenomenon and unfettered spirit of the Beat Generation - San Francisco's most celebrated cultural movement of the 20th...

  • Overnight Guest Services Agent

    3 weeks ago

    San Francisco, California, United States Crestline Hotels & Resorts Full time

    Front Desk AgentWork the 3rd shift (10pm to 6am) Front Desk with Night Audit responsibilities.Availability for weekends and holidays is essential.Position OverviewThe Front Desk Agent plays a crucial role in ensuring a seamless experience for guests during their stay. This position involves assisting guests with the check-in and check-out processes, managing...

  • Guest Service Agent

    1 week ago

    San Antonio, United States Pyramid Global Hospitality Full time

    A Guest Service Agent (GSA) at a hotel plays a critical role in ensuring a positive and memorable experience for guests. Their primary responsibility is to provide exceptional customer service and assist guests with their needs and inquiries. Below i Guest Service, Agent, Customer Service, Guest, Reservations, Hospitality, Retail

  • Front Desk Agent

    6 days ago

    San Francisco, California, United States Qonten Full time

    Job Title: Front Desk Agent - Guest ServiceWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Qonten. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Register and assign guests to hotel roomsHandle all keys,...

  • Guest Service Agent

    2 months ago

    San Diego, United States Park Hyatt Aviara Full time

    **Guest Service Agent** Hyatt House Hyatt House San Diego/Sorrento Mesa CA - San Diego Guest Services Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis Req ID: SAN026897 Share Guest Service Agent via Email **Summary** HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a...

  • Guest Service Agent

    1 week ago

    San Ramon, United States HYATT Hotels Full time

    We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon! Responsibilities: Checking in and checking out of all hotel guests in a timely, welcoming fashion Manage room bookings through the phone or in Guest Service, Agent, Service, Guest, Retail, Hotel

  • Guest Service Agent

    4 months ago

    San Francisco, United States Holiday Inn Express - San Fran Union Square Full time

    Job DescriptionJob Description*** Prior Hospitality experience is PREFERRED***** ** ** Hiring Bonus for those who are willing to start ASAP ** ** **We have immediate openings for experienced Guest Service Agents/Night Auditors.Must be able to work AM,PM and Night shifts with weekends and holidays.Prior IHG (Opera) experience a plus!JOB PURPOSE:Represents the...

  • Guest Service Agent

    7 days ago

    San Francisco, United States Holiday Inn Express Full time

    *** Prior Hospitality experience is PREFERRED*** ** ** ** Hiring Bonus for those who are willing to start ASAP ** ** ** We have immediate openings for experienced Guest Service Agents/Night Auditors. Must be able to work AM,PM and Night shifts with weekends and holidays. Prior IHG (Opera) experience a plus! JOB PURPOSE: Represents the Hotel to guests...

  • Guest Service Agent

    1 week ago

    San Francisco, United States Sonesta International Hotels Full time

    Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...

  • Guest Services Agent

    1 week ago

    San Francisco, United States Stonebridge Companies Full time

    City, State: South San Francisco, California Starting hourly wage $19.00 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and...

  • Guest Services Agent

    1 week ago

    San Antonio, United States Quorum Hotels Full time

    DescriptionThe Aloft San Antonio Airport is looking for Guest Services Agentsto join the team! The Guest Services Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests,...

  • Guest Service Agent

    4 months ago

    San Antonio, United States Drury Hotels Full time

    Guest Service Agent page is loaded **Guest Service Agent** **Guest Service Agent** locationsSan Antonio, TX time typeFull time posted onPosted Today job requisition idR11820 Property Location: 95 NE Loop 410 - San Antonio, Texas 78216**YOU BELONG AT DRURY HOTELS.** Getting a job is just the beginning. Finding a place where you belong is what truly matters....

  • Guest Service Agent

    7 days ago

    San Ramon, United States Hyatt Full time

    Description: Description We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon! Responsibilities: Checking in and checking out of all hotel guests in a timely, welcoming fashion Manage room bookings through the phone or in-person and be able to answer inquiries about the hotel, rooms, amenities,...

  • Guest Service Agent

    3 weeks ago

    San Francisco, United States Sage Restaurant Group Full time

    Hotel Zeppelin is seeking a full-time Guest Service Agent to join our team in serving guests with creativity and passion! Work Where You Belong! Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Francisco’s counterculture, with a cheeky take on hospitality. Here’s to the rule-breakers, revolutionaries, and renegades who continue to...

  • Guest Service Agent

    3 months ago

    San Jose, United States Signia by Hilton San Jose Full time

    DescriptionJoin our team at Signia San Jose, where our team members enjoy our award-winning Hilton culture, complimentary meals while on shift, and so much more.As a Guest Services Agent, you'll be the first point of contact for our guests. Your responsibilities include greeting and registering guests, ensuring exceptional guest service, and maintaining...

  • Guest Service Agent

    7 days ago

    San Francisco, United States Sage Hospitality Full time

    Why us? Hotel Zeppelin is seeking a full-time Guest Service Agent to join our team in serving guests with creativity and passion! Work Where You Belong! Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Francisco's counterculture, with a cheeky take on hospitality. Here's to the rule-breakers, revolutionaries, and renegades who continue to...

  • Guest Service Agent

    1 week ago

    San Francisco, United States Sage Hospitality Full time

    Why us?: Hotel Zeppelin is seeking a full-time Guest Service Agent to join our team in serving guests with creativity and passion! Work Where You Belong! Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Franciscos counterculture, with a cheeky take on hospitality. Heres to the rule-breakers, revolutionaries, and renegades who continue to...

  • Guest Service Agent

    4 weeks ago

    San Diego, United States Embassy Suites by Hilton San Diego La Jolla Full time

    DescriptionLocated across Westfield UTC Mall and one mile from the UTC Trolley Station is where you will find the Embassy Suites by Hilton San Diego La Jolla where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount...

Guest Service Agent

5 months ago

San Francisco, United States Sage Hospitality Full time

Why us?:
Hotel Zelos is seeking a part-time Guest Service Agent to join our team in serving guests with creativity and passion

Work Where You Belong Hotel Zelos, a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style. Crisp, cool, and clean design and stylish onsite dining create a craveable retreat in the heart of the city. Indulge your vices in Hotel Zelos’ acclaimed fifth-floor sanctuary, Dirty Habit, where craft cocktails pair perfectly with light bites by Chef Thomas Weibull. Lounge in the expansive dining room or outside on the heated rooftop patio.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us

Job Overview:
Our Guest Service Agents respond in a professional and courteous manner to arriving, departing and in-house guests and VIP’s by providing accurate and timely information and services. They respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

**Responsibilities**:

- Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
- Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
- Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
- Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
- Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications:
**Education/Formal Training**

High School diploma or equivalent

**Experience**

None required. Prior hotel or customer service experience is a plus

**Knowledge/Skills**
- Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
- Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
- Must be fluent in oral and written English.
- Must be able to read written communiques and monochrome computer screen.
- Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
- Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Employer will consider qualified applicants with criminal histories in a manner with the local ordinance.

EOE

**Benefits**:
Matching 401k, Hotel & Restaurant Discounts and more