Patient Logistics Operations Coordinator

1 week ago

Tampa, United States AdventHealth Tampa Full time

**All the benefits and perks you need for you and your family**:

- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support

**Our promise to you**:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule**: Full Time

**Shift** : Days

**The community you’ll be caring for**: _AdventHealth Tampa_
- AdventHealth Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
- Surgical Pioneers - the first in Tampa with the latest robotics in spine surgery
- Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
- Awarded the Get With The Guidelines - Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.

**The role you’ll contribute**:
The Patient Logistics Operations Coordinator is a professional and empathetic individual who not only manages the flow within the organization but is also knowledgeable about all aspects of the patient's admission and transfer process. They serve as the hospital liaison for patients and families, supporting the Patient Logistics Command Center, throughput activities and intake process to ensure timely and efficient placement. The coordinator actively participates in providing outstanding customer service and takes responsibility for maintaining relationships that are equally respectful to all.

This position requires an adept multitasker who can quickly assess and prioritize projects based on deadlines, complexity, process flow and hours required. The individual must possess active listening skills, problem
- solving abilities, provide effective solutions, and be a team player and motivator. The person in this role manages multiple priorities in a fast-paced environment with frequent interruptions and high phone activity.

This individual is responsible for planning, prioritizing, organizing, directing, and controlling all admissions and transfers between nursing units. They also assist with the intake process for the Patient Logistics Divisional Transfer Center.

**The value you’ll bring to the team**:

- Manages, directs, or coordinates patient logistics functions/services, to include but not limited to: ER Admissions, Surgical Services/PACU Placement, Internal patient movement, Direct Admits (Excellence)
- Supports all of WFD patient logistics movement from all 11 hospitals and 5 free standing OSEDs.
- Initiates off-side ED transportation dispatch and care coordination (Excellence)
- Supports PLCC WFD Transfer Center in emergency intake coordination and completing callouts to admit and for additional consults. (Teamwork)

**Qualifications**:
**The expertise and experiences you’ll need to succeed**:

- LPN or Paramedic
- Licensed Practical Nurse or Completion of a paramedic program.
- Basic Life Support (BLS) certification

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category**: Nursing

**Organization**: AdventHealth Tampa

**Schedule**: Full-time

**Shift**: 1 - Day

**Req ID**: 24014902

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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