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Dispatcher/customer Service

3 months ago


Long Island City, United States ITTR Full time

Job Description:

- Must have 2 - 4 years of experience in customer service with database experience.
- High School Diploma/GED is required.
- **Bi-lingual** **/ Spanish is a plus.**:

- Experience in handling a high volume of inbound/outbound calls.
- PC literate, Proficient with MS office suite.
- Good data entry skills, good typing skills.
- Excellent oral communication.

**Additional Note**:

- This is an eighteen-hour operation call center that starts at 6:00 am and ends at 12:00 am seven days a week, Sunday-Saturday. Should be willing to work anytime in this timeframe, any eight-hour shift within this timeframe, based on the needs of the Department.
- Should be willing to consider the work schedules five days a week including weekends and holidays. During emergency situations, they may be asked to work more than 40 hours a week.
- The duration of the assignment is between three and six months. This could go longer based on a good performance.

**Job Types**: Full-time, Contract

Pay: $17.00 per hour

Expected hours: 8 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- Dispatching: 2 years (required)

Ability to Commute:

- Long Island City, NY 11101 (required)

Ability to Relocate:

- Long Island City, NY 11101: Relocate before starting work (required)

Work Location: In person