Medical Front Desk Coordinator

4 weeks ago

Edison, United States Progressive Spine & Orthopaedics Full time

Position: Medical Front Desk Coordinator

Location: EDISON, NJ

Type: Full-time Responsibilities:

- **Professional Customer Service**: Be the friendly face and welcoming voice that our patients encounter as they arrive or call our practice. Provide compassionate, empathetic, and professional assistance to address their needs and concerns.
- **Phone Etiquette**: Handle incoming calls with poise and professionalism. Address inquiries, schedule appointments, and offer information while maintaining a positive and approachable demeanor.
- **Efficient Data Entry**: Accurately enter patient information and medical records into the Electronic Medical Records (EMR) system. Maintain data integrity and confidentiality while ensuring all records are up-to-date.
- **Document Scanning**: Contribute to the digital transformation of our practice by scanning and organizing important documents into our electronic database, improving accessibility and reducing paper clutter.
- **Appointment Coordination**:Utilize your organizational prowess to manage patient appointments seamlessly. Coordinate appointments, including complex procedures, and optimize scheduling for both patients and healthcare providers.
- **Appointment Confirmations**:Maintain a proactive approach to confirm upcoming appointments with patients, minimizing no-shows and ensuring the schedule runs efficiently.

**Insurance Verification and Precertification**:Play a crucial role in ensuring a smooth reimbursement process. Obtain and verify insurance information, assist in precertification for procedures, and liaise with insurance providers to facilitate accurate billing.

Qualifications:
Previous experience in a medical front desk or administrative role is preferred. Outstanding interpersonal and communication skills.

Strong attention to detail and a commitment to accuracy. Proficiency in using Electronic Medical Records (EMR) systems.

Ability to handle a fast-paced environment with grace and composure. Exceptional organizational skills and a knack for multitasking.

Familiarity with medical terminology and insurance procedures is a plus.

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Healthcare setting:

- Private practice

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Medical Front Desk: 1 year (required)

Ability to Commute:

- Edison, NJ 08820 (required)

Ability to Relocate:

- Edison, NJ 08820: Relocate before starting work (required)

Work Location: In person

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