Client Services Representative

2 months ago

Huntington Beach, United States Travis Mathew Full time

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Services Representative (CSR) is responsible for supporting direct-to-consumer (DTC) business through enhanced operational service.

ROLES AND RESPONSIBILITIES
- Manage daily service-related communications, via phone and electronically
- Respond promptly to and resolve customer inquiries
- Serve as a liaison for all inbound inquires that require support and assistance from alternate departments
- Process inbound requests, including but not limited to order adjustments, cancellations, returns, credits / refunds
- Support Accounts Receivable in resolving order credit holds
- Support Order Management to ensure on-time order fulfillment
- Perform other service-related duties as needed

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
- Proficient in Microsoft Applications (i.e., Excel, PowerPoint, Word)
- Proficient in ERP systems, SAP preferred
- Proficient in eCommerce platforms, SAP preferred
- Experience with online clientele / chat service
- Strong written and verbal communication skills
- Strong organizational and time management abilities
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders
- Ability to foster account relationships
- Ability to multi-task and manage a large inquiry / order volume

EDUCATION AND EXPERIENCE
- Bachelor’s Degree, preferred
- Minimum 1 year industry experience in a customer service capacity

16.78 - 20.96 - 25.14 USD Hourly

If your experience is close to what we're looking for, please consider applying Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity

  • Client Service Representative

    2 weeks ago

    Huntington Beach, United States Banfield Pet Hospital Full time

    Docx 2 of 3 Last Revised: 08/20/2013 JP - Communication Skills - Client Service Skills - Priority Setting - Time Management CAPABILITIES AND EXPERIENCE (CAN DO) - Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shift Client Service, Representative, Service, Skills, Animal Care, Retail, Client

  • Client Service Representative

    7 days ago

    Huntington, United States ECI Management Full time

    Ethereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us achieve our lofty goals. The Client...

  • Client Service Representative

    7 days ago

    Huntington, United States Innovetive Petcare Full time

    Client Service RepresentativeDepartment: ReceptionistsEmployment Type: Full TimeLocation: Huntington, New YorkCompensation: $17.00 / hourDescriptionWe aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all...

  • Client Service Representative

    7 days ago

    Huntington, United States West Hills Animal Hospital & Emergency Center Full time

    Job DescriptionJob DescriptionDescriptionWe aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed...

  • Client Service Representative

    1 month ago

    Miami Beach, United States VCA Animal Hospitals, Inc. Full time

    Client Service Representative. We are seeking an experienced Part Time Client Service Representative to join our team. At VCA Alton Road Animal Hospital, we take our mission statement your pets health is our top priority and excellent service is o Client Service, Representative, Service, Client, Animal Care, Retail

  • Customer Service Representative

    3 weeks ago

    Huntington, United States Ethereal Consulting Full time

    Are you looking for a CAREER rather than just a job? We're looking to build its organization around high-energy, hardworking individuals with excellent COMMUNICATION skills. We respect the high level of people skills and hard work it requires to succeed in the customer service industry, and we are looking for that experience to aid in servicing our...

  • Customer Service Representative

    2 weeks ago

    Huntington, United States Ethereal Consulting Full time

    Are you looking for a CAREER rather than just a job? We're looking to build its organization around high-energy, hardworking individuals with excellent COMMUNICATION skills. We respect the high level of people skills and hard work it requires to succeed in the customer service industry, and we are looking for that experience to aid in servicing our...

  • Customer Service Representative

    1 week ago

    Huntington, United States Ethereal Consulting Full time

    Are you looking for a CAREER rather than just a job? We're looking to build its organization around high-energy, hardworking individuals with excellent COMMUNICATION skills. We respect the high level of people skills and hard work it requires to succeed in the customer service industry, and we are looking for that experience to aid in servicing our...

  • Client Service Representative

    2 weeks ago

    Miami Beach, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part Time Client Service Representative to join our team. Availability on Sunday is required. At VCA Alton Road Animal Hospital, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet...

  • Client Service Representative

    1 month ago

    Miami Beach, United States VCA Antech, Inc. Full time

    Client Service Representative We are seeking an experienced Full Time Client Service Representative to join our team. At VCA Alton Road Animal Hospital, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're...

  • Client Service Representative

    1 week ago

    Miami Beach, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part Time Client Service Representative to join our team. At VCA Alton Road Animal Hospital, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're...

  • Client Service Representative

    1 month ago

    Miami Beach, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part Time Client Service Representative to join our team. At VCA Alton Road Animal Hospital, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a...

  • Client Service Representative

    3 weeks ago

    Miami Beach, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part Time Client Service Representative to join our team. Availability on Sunday is required. At VCA Alton Road Animal Hospital, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet...

  • Client Service Representative

    1 week ago

    Miami Beach, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Part Time Client Service Representative to join our team. Availability on Sunday is required. At VCA Alton Road Animal Hospital, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet...

  • Client Service Representative

    3 days ago

    Virginia Beach, United States Virginia Beach S P C A Inc. Full time

    Job DescriptionJob DescriptionThe Virginia Beach SPCA (VBSPCA) Low-Cost Veterinary Clinic has been serving owners and companion animals of the Virginia Beach community for more than 30 years. The clinic is an extension of the VBSPCA’s mission to eliminate animal suffering by ensuring that all cats and dogs have access to affordable veterinary care. Our...

  • Relief Client Service Representative

    3 weeks ago

    Hermosa Beach, United States VCA Animal Hospitals, Inc. Full time

    VCA Coast Animal Hospital is seeking an experienced Relief Customer Service representative with previous animal hospital experience to join our team. The successful candidate will be a believer in the possibilities of high quality customer service an Client Service, Representative, Customer Service, Animal Care, Retail, Animal, Hospital, Client

  • Fulltime Client Service Representative

    4 weeks ago

    Hermosa Beach, United States VCA Animal Hospitals, Inc. Full time

    VCA Coast Animal Hospital is seeking an experienced Customer Service representative with previous animal hospital experience to join our team. The successful candidate will be a believer in the possibilities of high quality customer service and patie Client Service, Representative, Customer Service, Hospital, Animal, Client, Animal Care, Retail

  • Entry Level Representative

    4 weeks ago

    Huntington Beach, United States Venatic, Inc Full time

    Our company is a full-service consulting and marketing firm. We formulate proven success in customer service, sales, and marketing campaigns. We are seeking to hire a Customer Service Representative who will continue to elevate our client's brand awareness, generate consumer loyalty, and provide our clients with the confidence that their promotional goals...

  • Client Service Representative

    2 weeks ago

    Florida-West Palm Beach, Florida, United States Ttg Talent Solutions Full time

    JOB TITLE: Customer Service Representative LOCATION: Boca Raton TYPE: In Office SCHEDULE Monday and Tuesdays: Off Wednesday 3:00 pm - 11:00 pm Thursday 3:00 pm - 11:00 pm Friday: Off Saturday: 5:00 am - 5:00 pm Sunday: 5:00 am - 5:00 pmOR - Monday: 1:00pm - 9:00pm Tuesday: 1:00pm - 9:00pm Wednesday: Off Thursday: Off Friday: 1:00pm - 9:00pm Saturday: 9:00am...

  • Client Representative

    4 weeks ago

    Virginia Beach, United States OED Solutions Full time

    Are you committed to delivering exceptional service and exceeding client expectations? Join us at OED and play a pivotal role in upholding our reputation for excellence.Who We Are:At OED, we're dedicated to providing top-notch service and ensuring our clients' success. As a Client Representative, you'll be at the forefront of our commitment to exceeding...