Inventory Operations Manager

1 week ago

Costa Mesa, United States Chick-fil-A Harbor Blvd Full time

**Position Summary**:

- This position is a full-time (35-40 hours per week), hourly, non-exempt position.
- Salary**:$27.00 - $30.00, per hour**:

- see below for additional salary & benefits offered for this position
- This position requires **100% onsite** work at 3181 Harbor Blvd, Costa Mesa, CA 92626
- Must be **18 years of age or older**, authorized to work in the U.S., and have the ability to lift and carry up to 60 pounds for brief and short distances.
- See a full list of requirements, qualifications & skills below

**Responsibilities and Duties**:
As an Inventory Operations Manager, you will join the leadership team that upholds, develops, and implements the winning strategies behind the Chick-fil-A brand. Our leadership team works together to lead and develop teams and other leaders that serve thousands of guests every day with excellence and care. This is a full-time, hourly, non-exempt position. It requires full engagement and effort over a specific area of the business. It reports to and supports the Director of Operations, their goals, and direction for the team. You will lead a thriving culture of Team Members and Shift Leaders, systems, and processes. Leadership experience and competency in these areas are required at a high level of excellence.

**As an Inventory Operations Manager you will be responsible for**:

- Overseeing and executing all Truck Shifts
- Receiving truck and managing inventory organization
- Ordering and receiving product
- Identify, process, and return damaged products
- Managing all store inventory
- Maintaining pars and restaurant standards
- Restocking and facing product
- Completing a full inventory of the business once a month
- Following LEAN processes and procedures for quality and inventory control
- Operations excellence and performance
- Engaging our team to uphold our Chick-fil-A standards of excellence
- Stewarding the training, development, and care of team members and shift leaders
- Personal growth and development - a good leader is a good learner
- Developing and leading training programs in your area of the business
- Training and communicating with staff professionally and effectively
- Business analysis and success
- Team communication and engagement
- Collaboration with other leaders on projects
- Assessing and reviewing employee performance and development
- Obtaining and achieving team engagement behind all company goals
- Providing remarkable experiences for our guests that are fast, accurate, and safe
- Food prep, cooking, and assembly of produce, raw, hot and cold breakfast, lunch, and dinner products, catering orders, and box meals
- Maintaining a sparkling clean store
- Performing food safety and quality practices and measures including the SAFE Daily Critical and daily eRQA
- Collaborating with team members and fulfilling our mission: Excellence every day & Care for everyone
- Achieving annual and 90-Day Performance Goals

**Qualifications and Skills**:

- Previous leadership experience is required, preferably from a high speed, quick service restaurant environment (3 or more years is highly recommended)
- **Open availability between Monday-Saturday between 5am-2pm **and the ability to work **at least 35 hours per week** is expected for applicants wishing to be considered.
- All leadership positions are expected to maintain **open availability between Thursday-Saturday**:

- You will receive additional on the job training and development throughout your career with Chick-fil-A Harbor Blvd.

**As an Inventory Operations Manager you will need to focus on the following areas in your daily performance**:
**1. Culture**:

- **Carry the Culture**:As a key leader, you are responsible for the culture. Our culture is our stated Purpose, Vision, Mission, and Core Values. Your job is to lead in a way that represents this culture, and aligns your team to it. You are the thermostat, not the thermometer. You set the temperature. Areas of focus should be our Mission: Excellence everyday and Care for everyone, and our Core Values: Excellence, Stewardship, Hardworking, Joy, and Selflessness.
- **CFA Standards**: You will work with the Operations Director & Shift Leaders to ensure all team members are held to the Chick-fil-A Harbor Blvd standards as stated in the employee handbook, our training material, and other policies and procedures within the business. You must personally represent these standards and hold others accountable to them at all times. Excellence is the goal
- **Unity**:You will collaborate with the Operations Director, other Managers, and Shift Leaders to create a cohesive and positive experience for the team. All leaders need to speak with one unified voice. You are expected to be a leader with positive, encouraging communication within the leadership team. You must quickly address any negative communication by directing it towards a resolution with the people involved. You are not an individual leader. You are part of a unified leadership

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