Veterinary Receptionist

Jackpot Veterinary Center is looking for a dependable, hardworking, and experienced full-time Veterinary Receptionist to join our growing team

We are a private, veterinarian owned and operated hospital with a focus on quality care for our patients and quality of life for our staff. For the last 5 consecutive years, we have been the proud winners of the Reader’s Choice Award for Best Veterinary Practice in Tucson, Arizona. We are a fast-paced, progressive animal hospital with both a large and small animal clinic on our beautiful property located in northwest Tucson.

Our modern practice has been outfitted with all the latest technology, including: digital radiography, digital dental radiography, in-house Idexx CBC/Chem analyzers, ultrasound, class IV laser, tonopen, Behr huggers, and more We are able to provide excellent care and services for our patients and are supported by an exceptional team of veterinarians, certified technicians, assistants, and receptionists. All we are missing is YOU

Responsibilites for this position include, but are not limited to:

- Greet clients and visitors warmly and professionally, both in person and over the phone.
- Answer inquiries regarding services, pricing, appointment availability, and general pet care (not to include giving medical advice).
- Provide compassionate support and assistance to clients during difficult and emotional situations.
- Schedule appointments for veterinary consultations, examinations, vaccinations, and other services.
- Coordinate appointment times based on veterinarian availability and client preference.
- Collect and record accurate information about clients and their pets including medical history, details about the pet, and contact information.
- Calculate and collect payments for veterinary services, products and medication.
- Collect necessary deposits for new client exams, same day urgent exams, and in-house procedures and surgeries.
- Reconcile cash drawers
- Assist with administrative tasks such as filing, scanning, and faxing documents.
- Enter client and patient data accurately into the Impromed Veterinary Software System.
- Maintain confidentiality of client records and ensure compliance with privacy regulations.
- Uphold the highest standards of patient care, professionalism, and ethical conduct.

Pay: $15.00 - $18.00 per hour

Expected hours: 36 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance

Schedule:

- 12 hour shift
- 3x12
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends

Work setting:

- Clinic
- In-person
- Office

**Experience**:

- Veterinary experience: 1 year (required)
- Customer service: 1 year (required)

Ability to Commute:

- Tucson, AZ 85704 (required)

Ability to Relocate:

- Tucson, AZ 85704: Relocate before starting work (required)

Work Location: In person