Veterinary Hospital Manager

2 months ago

Norwalk, United States Crossroads Animal Emergency – Norwalk Full time

**Crossroads Animal Emergency** is seeking a Veterinary Hospital Manager to lead our team in Norwalk, CA

We offer an incredible benefits package as part of Thrive Pet Healthcare including health, vision, & dental, paid parental leave, matching 401(k), PTO, generous pet care discounts, and much more

**Position Overview**:
The Hospital Manager (HM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement. Typically, the HM is the “Integrator” on the hospital's accountability, while hosting and participating in leadership collaboration.

Key to the HM's role is the ability to create and maintain a positive culture and work environment. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, and the willingness and capability to make decision to support a variety of situations.

The HM oversees the business activities of the hospital. These duties include hiring and training hospital staff; working with finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software; and implementing safety and security procedures.

**Qualifications and Requirements**:
4+ years of hospital management or Veterinary supervisory experience. ER settings are preferred.

Bachelor's degree preferred.

Demonstrated competence in all aspects of hospital operations, including hiring, coaching, marketing, scheduling, finance and business acumen.

Demonstrated ability to show empathy toward clients and treat animals with respect and compassion. Excellent interpersonal communication skills.

Experience with P&L interpretation and utilization.

Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.

Bachelor's degree preferred.

Compensation: $80k - $95k/yearly based on credentials and experience. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

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