Executive Director, Asset Protection

2 weeks ago

Austin, United States CVS Health Full time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

As the Executive Director, Asset Protection Field Operations, you are an experienced proven leader with a deep operational knowledge of all retail store functions that could adversely impact profitability in our most complex and challenging markets. Through extensive field experience, you have an acute awareness of the drivers of shrink, how those change based on different store types, and most importantly how to most effectively mitigate them. You will help create the broader strategy and tactics, but will ultimately own the flawless execution of those strategies and the expected financial outcomes.

Defining the standards and holding Asset Protection and store field teams accountable to both delivering and sustaining them will be a critical component to the overall success. Thus, this role will require analytical capabilities to understand shrink trends and field performance at a more granular and holistic level to help identify opportunities for continuous improvement. Attracting, developing, coaching, retaining, and promoting talent at all levels will be an important facet of this role - as will, collaborative partnerships with store field leadership.

In addition to leading all aspects of Asset Protection in the field, the Executive Director, Asset Protection Field Operations, is also responsible for leading highest priority, enterprise-wide corporate-driven initiatives which includes operational execution for various Non-Retail business lines (Omnicare, Coram, CVS Specialty Mail Order, CVS Mail Order, Simple Dose, CVS Specialty Retail, etc.). The enterprise-wide, highest priority initiatives will require cross-functional leadership across CVS, and the knowledge, skills and ability to gain consensus and alignment at the SVP level. This role will help develop key loss prevention strategies and objectives, designed to educate, enhance awareness among all levels of colleagues, with the overall objective of controlling shrink and protecting the company’s assets. Thus, as a result, the Executive Director, Asset Protection Field Operations will support the four overarching Asset Protection organization pillars. This creates a thoughtful and strategic connection between the field and corporate teams, while building critical expanded skills for ongoing development and career progression.

The Executive Director, Asset Protection Field Operations, will lead a team of 4-5 direct reports, comprised of primarily RAPMS and an extended team of approximately 25+. This role’s primary business partners will be multiple Vice Presidents in both the Field Operations and Corporate organizations, overseeing all Pharmacy and Front Store Operations, as well as 5-10 Region Directors. Being a trusted thought-partner will be critical to the success in delivering sustainable results that help improve CVS’ bottom line across ~1,000 retail stores. This role reports directly to the Vice President, Asset Protection.

**Required Qualifications**
- Minimum of 8 years in retail field managment
- Extensive store and shrink operations background
- Proven experience leveraging data & analytics to identify and outline strategic priorities
- Leadership experience in retail, healthcare, or pharmacy organizations
- Extensive travel
- Must reside in TX, OK, AL or MS

**Preferred Qualifications**
- 15 or more years of experience in retail field management
- LP Qualified (LPQ) or LP Certified (LPC) preferred
- Masters Degree

**Education**
Bachelor's Degree or eqivalent experience

**Pay Range**

The typical pay range for this role is:
$131,500.00 - $303,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a

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