Sales Associate
4 weeks ago
**Job Summary**:
The Customer Service Associate is responsible for operating the cash register, providing exceptional customer service while supporting the Laura's House cause, preparing donations for sales floor and maintaining cleanliness and safety of the store. Weekend shifts are required.
**Essential Job Duties**:
- Count the register before the store opens to make sure cash drawer is correct and balance the register at the end of the day.
- Open the store and run the register.
- Assist in creating a pleasant and hospitable work environment and maintain good customer, donor, and volunteer relationships.
- Serve all customers in a courteous, efficient manner, speaking to all customers about Laura's House and the mission.
- Put merchandise on sales floor after being processed and manage all "Go Backs"
- Assist in sorting donations this includes tagging, organizing and merchandising donated items.
- Handle donations with care and donors with respect and courtesy.
- When not on register, dust shelves, top of racks, and furniture on bottom level of store, sweep/vacuum, clean windows, mirrors, glass cases and any other cleaning duties as specified on opening/closing check list.
- Make sure outside front of store is free of papers and trash.
- Answer the phone and schedule pickups.
- Handle merchandise as directed, always maintaining proper categories and colorization.
- Promote a safe working environment.
- Other duties as assigned by Assistant Store Manager and/or Store Manager.
**Additional Responsibilities**:
- Maintain confidentiality of clients and customers.
- Do not discuss personal issues with customers.
- Represent the Agency in a positive and professional manner.
**Education and Experience**:
- Must have a basic understanding of math.
- High school or equivalent
**Knowledge, Skills and Abilities**:
- Must know how to run a register.
- Must be able to give correct change.
- Must be able to multi task.
- Ability to cooperate and work well with others.
- Strong customer service skills required.
- Bilingual Spanish.
**Job Qualifications**:
- Requires long hours of standing, sometimes in one spot.
- Weekend shifts are required.
- Bilingual Spanish required.
- Must be able to lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Must be able to bend and/or reach in order to stock shelves and hang clothes
**This description reflects the principal functions of the job for the purposes of job evaluation. It should not be construed as a detailed description of all work requirements of the job nor shall be construed as giving exclusive responsibility for every function described.**
**EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER**:
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company.
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