Business Analyst/consultant

2 weeks ago


Madison, United States Certec Consulting Full time

**Business Analyst/Consultant -II - 1735**

**Madison, WI**

**Hybrid (3-days onsite, 2-days remote per week)**

**Rate:

- $ 28/hr on W2 - $31/hr on 1099**

**Easy Submission Procedure DO NOT EMAIL**:
**Step 1 DOWNLOAD**

**Step 2 **COMPLETE SKILLS MATRIX**

**Skills Matrix** (link)

**Step 3 **DO NOT **SUBMIT VIA **LINKEDIN, INDEED OR DICE USE **THE EASY APPLY BUTTON AT**:
**DO NOT SUBMIT VIA EMAIL, it will not be processed**

**Responsibilities**:

- Collaborate with business stakeholders to understand their digital service needs, challenges, and goals.
- Translate business requirements into clear, concise, and actionable technical specifications for IT teams.
- Act as a liaison between business and IT, ensuring clear communication and fostering collaboration ensuring business requirements are met while IT processes, standards, and policies are strictly adhered to.
- Create documentation of existing equipment and software to assist in formulation of crosswalk to future services and support models.
- Provide consultation on optimal use of resources and offer guidance related to the automation of certain workflows used to process digital images and audio.

**Top skills & 4+ years of relevant professional experience in the following**:

- Ability to communicate effectively and translate complicated technical topics with a non-IT audience.
- Experience with technical planning, project communication, and change management processes.
- Experience supporting and analyzing various digital workflows, IT processes, computer types, peripherals, and operating systems.
- Experience working within a collaborative team environment and independently.
- Exceptional ability to multi-task and prioritize effectively in a high-pressure environment.
- Exceptional customer service orientation

**Additional Qualifications**:

- Experience supporting specialized digital imaging equipment and peripherals.
- Experience creating and maintaining hardware or software inventories, user guides, and maintenance schedules.
- Experience with digital workflows related to bulk imaging and audio capture.
- Experience leveraging Optical Character Recognition (OCR)
- Experience with virtualization technologies and concepts.
- Experience with image and audio capture technologies.

**Nice to have skills**:

- Experience with digital workflows related to bulk imaging and audio capture.
- Experience with scripting languages and automation tools.
- Experience leveraging Optical Character Recognition (OCR)
- Experience with virtualization technologies and concepts.
- Basic understanding of storage technologies and storage arrays

**Interview Process**:

- Teams interview with camera & audio on.


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