Client Relations Manager- Landscaping Maintenance

4 weeks ago


Katy, United States Juniper Landscaping of Florida LLC Full time

**Shooter & Lindsey is Growing **We are seeking a Client Relations Manager to be the liaison between the team and our clients, setting reasonable expectations and ensuring we meet those expectations for the client’s landscaping needs.

Shooter and Lindsey is one of Houston’s oldest and most respected commercial landscaping contractors. Founded more than 30 years ago, Shooter and Lindsey has provided landscape, irrigation, and landscape maintenance services for hundreds of significant properties throughout the greater Houston area, developing a reputation for exceptional service and quality on an array of project types ranging from commercial properties to healthcare facilities and recreational environments.

We offer career growth opportunities and excellent benefits (health/dental/vision insurance, 401K, and PTO plans). Join our company, where we **Welcome/Grow/Celebrate** you at Shooter & Lindsey

Job Responsibilities:

- Growing existing client’s business as well as securing new clients.
- Setting & managing expectations with our clients.
- Building strong, favorable relationships with our clients.
- Overseeing all interactions with clients’ decision makers or “DM” pertaining to deadlines, pricing & follow up at the “DM” level.
- Communicating all pertinent info including but not limited to changes in scope, deadlines, and expectations to the “DM” even after the landscape project/maintenance contract is ongoing. This allows the Juniper “CRM” to be on a “DM to DM” level.
- Gathering accurate information for estimating including all job information and deadlines.
- Turning over contracted work to operations, with accurate plans, proposals, contracts, budgets & schedules.
- Communicating with operations to ensure they have client contacts and fully understand the expectations set with the client for every new project.
- Reporting on potential and secured sales weekly.
- Creating forecasts for your market to help Juniper better plan for fluctuations in demand.

Qualifications:

- Sense of urgency
- Over-communication both internally and externally. Communicating internally to ensure your requests are being fulfilled from individual departments as well as communicating with clients when changes happen.
- Clear understanding of your market & client
- You should be able to accurately report the state of your market and client from a business standpoint. Forecasted growth or drop off, service failures, and areas that need improvement to help us grow sales. Reporting on positive news to internal sales support is critical, too.
- Strong networking ability
- You should be an active member of relevant organizations to promote Juniper’s brand and secure new opportunities. Conduct or sponsor training events for CAM’s and board members. Attending after hours events put on by organizations or potential clients.
- Knowledgeable in the following scopes: Horticulture, Pest & Fertilization, Arbor work, etc.
- High Level of proficiency with Office Products, presentation preparation & generating client-catered marketing materials.
- Strong established reputation in the industry is a plus.
- Certified CEU instructor is a plus.
- Any and all licenses and qualifications are a plus.

We Welcome/Grow/Celebrate you at Shooter & Lindsey

We are an Equal Opportunity Employer

Pay: $55,140.00 - $70,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Application Question(s):

- What is best sales year that you have ever had and what was the revenue sold?
- What three words do you feel best describe you?

**Experience**:

- Landscaping Sales: 2 years (preferred)

License/Certification:

- Driver's License (preferred)

Ability to Relocate:

- Katy, TX 77494: Relocate before starting work (required)

Work Location: In person



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