Sales / Office Manager & Product Development
2 weeks ago
Title: Sales / Office Manager & Product Development
Full and Part-Time Position Available
Tour company in San Diego is hiring for a full-time office position. Are you passionate about the tourism industry and being a part of creating memorable experiences for people? If you enjoy providing excellent customer service and want to be a part of a growing company in the tourism industry, this is the job for you
Applicants should be energetic, talkative, outgoing, professional, polite, detail-oriented, organized, resourceful, creative, adaptable and able to meet deadlines.
Preferred Qualifications:
1-2 years of experience in sales, customer service and/or tourism industry.
Experienced in CRM, reservation systems and excel.
Passionate about customer service and tourism.
Bachelor’s degree preferred.
Applicant must be able to work some weekends, evenings and holidays.
Essential Duties & Responsibilities
- Answering reservation inquires.
- Entering in reservations into booking software, check-in operations.
- Field guest feedback/issues to provide effective solutions
- Motivate team to exceed guest expectations
- Supervising social media team
- Assisting marketing department
- Contracting with wholesalers, updating products, negotiating rates
- Working with local tourism partners to increase awareness and revenue
- Employee management: scheduling, daily communication with employees, assisting with the hiring process and new hire onboarding
- Assist in building and creating new experiences/products.
- Group Events: creating group quotes for potential leads, following-up with leads, sendoff official agreement contract, stay within budget and executing a successful event
APPLICANTS SHOULD EMAIL A RESUME TO BE CONSIDERED. QUALIFIED APPLICANTS WILL BE CONTACTED FOR AN INTERVIEW.
Benefit Conditions:
- Waiting period may apply
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
**Job Types**: Full-time, Part-time
Pay: $42,000.00 - $52,000.00 per year
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: Multiple locations
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