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Institutional Effectiveness Coordinator

4 months ago

Nacogdoches, United States Stephen F. Austin University Full time

This is a professional position responsible for providing expertise on the functional and technical aspects of assessment, continuous improvement processes, and course offering analysis that supports a culture of institutional effectiveness throughout the university. Responsible for analyzing and interpreting assessment data and coordinating action plans with stakeholders. Works under general supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Director of Institutional Effectiveness.

Essential Job Functions
- Coordinates and oversees the assessment of program learning outcomes and improvement objectives to ensure the university’s academic excellence.
- Manages and streamlines university-level processes associated with academic course schedule development, optimizing course offerings to meet student needs.
- Collaborates with faculty, staff, and administrators to develop efficient processes and procedures that enhance institutional effectiveness across all areas.
- Analyzes and interprets data to generate actionable insights on course supply and demand, coordinating necessary action plans with stakeholders.
- Evaluates university, college, and department/school level assessment plans and results to identify evidence of improvement, quality, and effectiveness, providing constructive feedback to relevant stakeholders.
- Prepares written reports for internal and external audiences and delivers presentations to technical and non-technical stakeholders as required.
- Develops and leads training sessions for various university stakeholders to improve their understanding of institutional effectiveness concepts and tools.
- Establishes and maintains guidelines and standards for software products used by the Office of Institutional Effectiveness, providing written instructions for faculty and staff.
- Manages the workflow related to recurring accreditation requirements, contributing to the development and coordination of accreditation documentation.

Non-Essential Job Functions

Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities

The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.
- Knowledge of, or ability to learn, university policies and procedures.
- Knowledge of, or ability to learn, polices, procedures, guidelines, and standards established by professional organizations and/or accrediting agencies.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Skill in active learning by understanding the implications of new information for both current and future problem solving and decision making.
- Skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Organizational skills in managing projects simultaneously while maintaining a satisfactory work product.
- Ability to set priorities and complete assignments on time, accurately, and with attention to detail.
- Ability to plan, implement, and evaluate programs.
- Ability to implement new procedures and to evaluate their effectiveness.
- Ability to communicate effectively in both oral and written form.
- Ability to review, analyze, summarize, and communicate technical information.
- Ability to work collaboratively and build strategic relations with varied stakeholders.
- Ability to work effectively within a complex organizational structure.
- Ability to work with and maintain confidential information.

Physical Demands Required Education

Bachelor’s degree is required.

Required Experience and Training

Two years of related experience with a focus on problem-solving and working with multi-functional teams is required.

Preferred Qualifications

Master’s degree is preferred. Experience in program evaluation, assessment, measurement, research, analysis, change management, and higher education accreditation is preferred.

Special Conditions for Eligibility

Min Pay Rate Mid Pay Rate Salary Information Commensurate with Experience, Salary Grade - 9 Specific Job Requirements/Duties for this Posting Is Background Check Required? Yes Benefit and Retirement Eligibility

EEO Statement

Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.

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