Deputy Director of Shared Services

2 months ago

Montpelier, United States State of Vermont Full time

**Overview**:
The Vermont Agency of Digital Services is seeking a highly skilled technology leader who is equally adept at working with executive business leaders and technology professionals that are immersed in the details. The Deputy Director of Shared Services plays a critical role supporting the Shared Services Director in driving growth and quality improvement of the services that are provided by the Shared Services Division. A relentless focus on driving variability out of information technology (IT) delivery through standardization and process improvement is essential for success in this role. Equally important is a solid understanding of some of the challenges facing State government organizations and the ability to use those insights to develop and refine the delivery of IT services to improve Vermont State Government's ability to meet the needs of Vermonters and other constituents. The primary responsibilities are the Tactical and Operational aspects of the Shared Services Division and contributing to the Strategic direction of the Agency of Digital Services.

This role is responsible for directing the activities of multiple technology teams and supporting these teams with technical expertise and guidance in both steady state and project-related work efforts. This includes responsibility for managing performance, recruitment, retention, and facilitating the career growth of the Shared Services staff. This role also ensures that the activities and outcomes of the Shared Services Division are compliant with applicable rules, policies, and regulations. Additionally, this role is responsible for managing technology projects within the Shared Services Division, including oversight of project teams and management of project risk, to ensure that projects are delivered on time and within budget. This position will be responsible for 5 direct reports and approximately 50 indirect reports.

**Who May Apply**:
This position,** Deputy Director of Shared Services (Job Requisition #49986),** is open to all State employees and external applicants.

Please note that multiple positions in the same work location may be filled from this job posting.

**Environmental Factors**:
Most work is performed in a standard office setting and there is considerable interaction with high level managers and staff, as well as occasional work with other State agencies, interest groups, regional and/or national groups. Work outside of regular 7:45am - 4:30pm schedule can be anticipated.

**Minimum Qualifications**:
Ten (10) years or more experience in computer sciences, business administration, public administration, mathematics, technical operations management or providing support to staff within an IT environment.

OR

Four (4) years or more in an IT Manager role with a combination of experience in computer operations, information technology management/administration or supervisory responsibilities.

**Preferred Qualifications**:
Master's degree

**Total Compensation**:
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

**Equal Opportunity Employer**:

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