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Assistant Bdc/service Advisor Part Time

3 months ago

Plover, United States Mark Toyota of Plover Full time

We seek an individual who is an expert in providing excellent customer service, must be able to greet guests, schedule appointments and act as liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be for your next career home. Put your people skills to work for us and find out more now.

Mark Toyota is a family-owned dealership for over 35 years in central Wisconsin. Mark Toyota was built on a foundation of family and community involvement, structured around excellent customer service, our entire staff is committed to providing our guests with the very best automobile sales and service experience.

**What we offer**:

- Competitive pay
- Medical, Dental, and Vision Insurance (AFLAC)
- 401k with company match
- Paid vacation
- Company outings, Pizza parties, Taco Tuesdays, etc.
- State of the art service facility
- Company supplied tools
- Advancement opportunities available

**Essential Duties and Responsibilities**:

- Assist in answering incoming telephone calls and setting appointments for those who need to visit
- Make calls to all at risk customers
- Check in new incoming vehicles and prepare work orders as needed
- Prepare work orders for all used vehicle inspections and details
- Add additional jobs to work orders and close out work orders as needed
- Maintain Safety Inspection and Detail log sheet
- Generate work orders for all dealer sold accessories
- Schedule all Due Bill work for customers that will need to return to have work performed
- Fill in for ASM’s when required (days off or vacation)
- Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sell additional services when appropriate

**Qualifications**:

- Ability to work with little supervision
- Valad drivers license
- Above average customer service and communication skills
- Computer knowledge and general keyboard/typing skills, phone skills
- Ability to take ownership of work and multitask in a fast-paced environment
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._